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Open nowPosted 32 hours ago

TEAMLEADER CUSTOMER SERVICE IMPORT|NL FR EN| VAST CONTRACT|WILLEBROEK

Client of Manpower

Where
Mechelen, Belgium
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Your applicationOpen nowTEAMLEADER CUSTOMER SERVICE IMPORT|NL FR EN| VAST CONTRACT|WILLEBROEKClient of Manpower · Mechelen, Belgium
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The clock on this job

Early applications get read.

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Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.7%7 days
  4. 22.1%14 days
  5. 37.8%30 days
  6. 59.1%60 days
This job: posted 32 hours ago

The posting

TEAMLEADER CUSTOMER SERVICE IMPORT | NL FR EN | VAST CONTRACT | WILLEBROEK

Manpower Office People is specialist in de rekrutering van bediendeprofielen. Wij gaan steeds voor de ‘perfecte match’ tussen werkgever en sollicitant! Voor onze klant, actief binnen de internationale logistieke dienstverlening, zijn wij op zoek naar een Teamleader Customer Service Import.

Onze klant is een gevestigde speler binnen transport en logistiek en ondersteunt dagelijks bedrijven bij het organiseren van internationale goederenstromen. Kwaliteit, klantgerichtheid en samenwerking staan centraal in hun werking. Om de verdere groei van de importafdeling te ondersteunen, zoeken zij een enthousiaste Teamleader die een team weet te coachen, motiveren en begeleiden.

Jobomschrijving

WAT GA JE DOEN ALS TEAMLEADER CUSTOMER SERVICE IMPORT?

In deze functie combineer je people management met operationele opvolging. Je zorgt ervoor dat jouw team optimaal kan presteren en klanten kunnen rekenen op een uitstekende dienstverlening.

  • Je stuurt het Customer Service Import-team aan en bent het eerste aanspreekpunt voor jouw medewerkers.
  • Je coacht, begeleidt en motiveert teamleden in hun dagelijkse werkzaamheden.
  • Je zorgt voor een positieve werksfeer waarin open communicatie en samenwerking centraal staan.
  • Je bewaakt de kwaliteit van de dienstverlening en ondersteunt bij complexe klantvragen.
  • Je organiseert de werkverdeling, stelt prioriteiten en houdt overzicht over de operationele werking.
  • Je werkt nauw samen met andere afdelingen en denkt actief mee over procesoptimalisaties.

WAT VERWACHTEN WE VAN JOU ALS TEAMLEADER CUSTOMER SERVICE IMPORT?

Je haalt voldoening uit het begeleiden van mensen en voelt je thuis in een dynamische logistieke omgeving.

  • Je brengt ervaring mee in een leidinggevende functie.
  • Je hebt een achtergrond binnen customer service en/of logistiek.
  • Je bent een sterke people manager die medewerkers weet te inspireren en verder te ontwikkelen.
  • Je werkt georganiseerd en behoudt ook tijdens drukke momenten het overzicht.
  • Je communiceert vlot in het Nederlands, Frans en Engels.
  • Je neemt verantwoordelijkheid en denkt oplossingsgericht mee.

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