The posting
Company Description
Closet Factory has been creating custom, whole-home storage solutions for over four decades, including closets, home offices, entertainment centers, garage organizers, pantries, laundry rooms, and more. Since 1999, Closet Factory Orlando has proudly served homeowners throughout Central Florida, designing and manufacturing fully custom organization systems that maximize space while reflecting each client's style and needs.
Known for our collaborative design approach, high-quality materials, and personalized service, we manufacture every project in-house and use our own trained installers to ensure exceptional quality and consistency. With more than 50 locations across the United States and Canada, Closet Factory has earned a reputation as the "Professional's Choice," partnering with home builders, interior designers, and real estate professionals to create functional, beautiful spaces for every room in the home.
Closet Factory has also been recognized as a "Best of Houzz" winner from 2015 through 2025 and is a proud ASID Industry Partner, reflecting our longstanding commitment to design excellence and customer satisfaction.
Role Description
The Sales-Focused Design Consultant role is a full-time, field-based sales position serving the Greater Orlando market. This role combines in-home client consultations with the flexibility to manage administrative work remotely between appointments.
Our Design Consultants meet with homeowners who are already interested in custom organization solutions and guide them through the process from consultation to purchase. Consultants build relationships with clients, identify their needs, create customized design solutions, present options and pricing, and close sales for closets, home offices, entertainment centers, garages, pantries, laundry rooms, and other areas of the home.
This role requires strong sales ability, excellent communication skills, and the confidence to lead a consultative sales conversation in a client's home. Design experience is helpful but not required. We provide training on our products, design process, and systems. The ability to connect with customers, overcome objections, and close opportunities is what separates successful consultants in this role.
Responsibilities include:
- Conducting in-home consultations with qualified leads throughout Central Florida
- Building rapport with homeowners and understanding their needs, preferences, and budget
- Creating customized storage solutions using company design tools and processes
- Presenting designs, materials, and pricing options
- Guiding clients through the buying process and closing sales
- Managing follow-up activities and maintaining an active sales pipeline
- Communicating with production and installation teams to ensure accurate and successful project completion
- Representing Closet Factory’s brand and commitment to quality during client meetings, showroom appointments, and local events
Qualifications include:
- Proven sales experience with a track record of achieving goals and closing business
- Experience in consultative selling, in-home sales, remodeling, home services, luxury retail, furniture, real estate, or a related industry preferred
- Strong communication and relationship-building skills with the ability to earn trust quickly
- Competitive, self-motivated, and driven to succeed in a commission-based sales environment
- Ability to manage a schedule independently and prioritize follow-up activities
- Comfortable traveling throughout the Central Florida market for client appointments
- Reliable transportation and the ability to conduct in-home consultations
- Strong presentation and negotiation skills
- Ability to learn design concepts, product knowledge, measurements, and company systems
- An eye for design, organization, and functionality is a plus, but sales experience and drive are the priority
- Successful candidates are organized, coachable, motivated, and committed to providing an exceptional client experience while achieving sales results.
