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Open nowPosted 121 days ago

Key Account Executive

cloudcommerce22 open roles

Where
Bangkok, Thailand
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Your applicationOpen nowKey Account Executivecloudcommerce · Bangkok, Thailand

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  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 121 days ago

The posting

What we do: FASTSHIP is Thailand’s leading international logistics platform, seamlessly connecting e-commerce businesses with over 15 top-tier door-to-door delivery providers. As e-commerce in Southeast Asia continues to surge, FASTSHIP is expanding its offerings to deliver end-to-end logistics and supply chain solutions, powered by innovation and technology, to help online sellers scale globally with speed and ease.

  • Over 200 destinations in the services
  • 25 unique logistics services offering
  • 20 service points throughout Thailand

Key Responsibilities:

  • Develop and maintain strategic, long-term trusting relationships with high-volume clients to accomplish organic growth.
  • Develop and deliver sales/profit and other KPIs in order to achieve both customers and company's objectives.
  • Drive upselling and cross-selling opportunities to increase account value.
  • Ensure client retention and maintain account activation.
  • Negotiating and handling objection both internal and external customer
  • Building strong relationship and make it excellence execution.
  • Understand client needs and offer solutions and generate actionable insights to support strategic decision-making.
  • Collaborate with internal teams to ensure client satisfaction and campaign success.
  • Resolve complex issues if they arise, ensuring timely and successful delivery of solutions according to customer needs.
  • Prepare regular reports of progress and forecasts using key account metrics.
  • Conduct regular business reviews with clients to identify opportunities for improvement and growth.

*We are not able to provide a work visa for this position.

Qualifications:

  • Bachelor’s degree in Business Administration, Marketing, Communication, or any related field.
  • At least 2 years of proven experience in Key Account Management, preferably within FMCG, SaaS, or B2B service industries.
  • Business-level proficiency in English with a TOEIC score of 600 or above.
  • Strong negotiation and analytical skills with the ability to handle complex client requirements effectively.
  • Proficient in using presentation tools such as PowerPoint or Canva to deliver impactful business stories.
  • Proven track record in strategic relationship management, driving revenue growth, and maintaining active customer accounts.
  • Consultative selling approach with the ability to design personalized solutions based on client needs.
  • Practical knowledge of CRM systems and MS Office applications to manage and analyze customer data.
  • Customer-centric personality with a positive attitude and a strong desire to learn and grow in a fast-paced environment.

Location: Pink Line MRT: Chaeng Watthana 14 station Exit on the Big C side and take a motorcycle taxi from there. Map: https://maps.app.goo.gl/P9q1hb3SVyadWE8Y7

Benefits of working with us:

  • Competitive Incentive Package
  • TOEIC language allowance
  • Attendance Allowance: 500 THB
  • Annual Leave: 10 Days - eligible after probation period
  • Performance bonuses
  • Health insurance
  • Company holidays
  • Free parking
  • Quarterly parties and career growth opportunities

If you have any questions or need further information, please add us on Line: @915bksen or click: https://lin.ee/RFgfQPF

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