The posting
Job Description
Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited!
Job Summary
The Locker Room Fitness Attendant is responsible for delivering exceptional professionalism and customer service to our members and guests. The primary responsibilities will include maintaining the cleanliness and organization of the locker rooms and other designated areas, ensuring a welcoming and comfortable environment for all users. This role will proactively address the needs and inquiries of members and guests, providing assistance and support to enhance their overall experience at the club.
Reporting Structure
• Reports to the Fitness Manager or Fitness Director
Key Responsibilities
- Keep the locker rooms and restrooms clean, stocked, fresh, and sanitary at all times (e.g., restocking soaps, razors, paper products, towels, mopping floors, cleaning showers).
- Oversee the completion of daily assignments in designated areas to ensure compliance with Club standards and communicated expectations. This includes maintaining clean and clutter-free spaces, restocking supplies, and ensuring that marketing materials are up to date.
- Assist in housekeeping as requested.
Additional Duties
- Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management.
- Follow all company, club, and department policies, procedures, and instructions.
- Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
- Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
- Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
- Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
- Attend daily briefings and actively engage in required activities to stay informed and contribute to the team’s success.
Qualifications
Preferred
- High school diploma or equivalent.
- Previous experience in a customer service role, preferably in a fitness, hospitality, or similar environment.
- Demonstrated ability to interact positively and professionally with members and guests.
- Experience in maintaining cleanliness and organization in a public or recreational facility, ensuring a high standard of hygiene and presentation.
- Strong verbal communication skills, with the ability to effectively assist members and respond to their needs or concerns.
- Experience working as part of a team, contributing to a positive and collaborative work environment.
- Ability to handle minor issues or concerns that may arise, demonstrating a proactive and solution-oriented mindset.
Physical Requirements
- Frequent sitting, standing, walking, and driving
- Occasional exposure to temperature changes, dust, fumes, or gases
- Squatting, kneeling, reaching, grasping, twisting, and bending
- Ability to lift, carry, push, or pull up to 100 lbs. on occasion
- Talking, hearing, and seeing
Primary Tools/Equipment
- Cleaning equipment – 5-15 lbs.
- Merchandise 5 - 30 lbs.
Work Schedule
- Adherence to attendance requirements as outlined in the weekly schedule.
- Flexibility to work additional hours as needed to meet position deadlines.
- Availability to work on weekends and/or holidays as required.
What We Offer
We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and—if you're in a non-exempt role—hours worked. While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes:
- Medical, dental, and vision coverage
- Life insurance
- Short-term and long-term disability insurance
- 401(k) retirement savings plan
- Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members)
Want to learn more? Visit www.invitedbenefits.com for full details.
Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook
Invited is an Equal Employment Opportunity Employer
The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.
