The posting
Catering Coordinator / Group Housing Specialist
The Westin Raleigh-Durham Airport
Grow Your Career with CMC Hotels
Are you looking for more than just a job—something you can truly grow with?
At CMC Hotels, we live by one simple philosophy:
“Growing People. Our people are the Heart of our organization.”
We believe our success is driven by our team members. When you join us, you’re not just filling a role.
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We are seeking a detail-oriented, organized, and service-driven professional to join our team as a Catering Coordinator / Group Housing Specialist. This role is ideal for someone who thrives in a fast-paced hospitality environment and enjoys working closely with clients, sales teams, and hotel operations to deliver exceptional guest experiences.
What We Offer
- Competitive compensation based on experience
- Paid Vacation & Personal Leave
- Medical, Dental,Vision Insurance
- 401(k) with company match
- Life Insurance, Short & Long Term Disability
- Hotel discounts
- Career growth and development opportunities
Position Overview
The Catering Coordinator / Group Housing Specialist is responsible for supporting the Sales & Catering team through coordination of events, management of group room blocks, and ensuring seamless execution from contract through post-event follow-up.
Key Responsibilities
Catering Coordination
- Support the planning and execution of meetings, events, and catering functions
- Prepare Banquet Event Orders (BEOs) and ensure accuracy of all event details
- Communicate event requirements with hotel departments (F&B, Banquets, Front Office, etc.)
- Maintain organized client files, contracts, and event documentation
- Assist in menu planning, timelines, and event logistics
- Provide exceptional service to clients before, during, and after events
Group Housing Management
- Manage group room blocks, including reservations, pickup tracking, and adjustments
- Serve as the primary contact for group housing inquiries and coordination
- Monitor group cut-off dates and communicate updates to clients and internal teams
- Generate and distribute group reports (pickup, rooming lists, etc.)
- Ensure accurate billing, rooming lists, and special requests are executed
Qualifications
- Previous hospitality, sales, catering, or hotel front office experience preferred
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to manage multiple priorities in a fast-paced environment
- Proficient in Microsoft Office; hotel systems experience a plus
- Customer-focused mindset with a passion for service excellence
- Reliable transportation and flexible schedule as needed
Physical Requirements
- Ability to sit, stand, and walk for extended periods
- Ability to lift up to 25 lbs occasionally
- Frequent use of computers, phones, and office equipment
Why CMC Hotels?
At CMC Hotels, you’re not just joining a company—you’re building a career. We invest in our people, recognize their contributions, and provide opportunities to grow within our organization.



