The posting
- Job Description Store Operations: Manage daily operations at Lotte Mart South Saigon (45 hours/week), ensuring strict compliance with brand standards, SOPs, and Visual Merchandising (VM) guidelines. Inventory Control: Oversee inbound/outbound inventory, conduct accurate stocktakes, and implement measures to minimize shrinkage/stock loss. Customer Experience: Uphold premium service standards, deliver excellent after-sales care, and swiftly resolve customer complaints. Team Leadership: Recruit, evaluate, and provide on-the-floor field coaching to the sales team to build a high-performing, customer-centric culture. Facility Management: Ensure store safety, hygiene, and the stable performance of technical systems (POS, RFID, CCTV) in coordination with relevant departments.
- Requirements Experience: 3–5 years of retail store management experience (Fashion, Lifestyle, FMCG, or Shopping Malls preferred). Managing Flagship stores or new store openings is a major plus. Retail Acumen: Deep understanding of Retail KPIs, store operations, and Visual Merchandising. Leadership & Mindset: Strong team motivation, coaching skills, and a solid "Customer-first" mindset. Analytical Skills: Capable of analyzing sales data, planning effectively, and making swift decisions. Technical Skills: Proficient in POS systems, MS Excel, Google Sheets, and data reporting tools.
- Benefits & Perks Compensation: 15,000,000 – 20,000,000 VND/month base salary plus performance bonuses, sales commissions, and comprehensive allowances. Financial & Health: 13th-month salary, quarterly bonuses, immediate Social Insurance (SHUI) upon contract signing, and exclusive staff discounts. Career Growth: Clear advancement pathways, fully sponsored training courses, and continuous professional development opportunities. Work Culture: Dynamic environment with regular team-building events, an open-space HQ setup, and diverse internal engagement activities.
- Other information
- Work Location: Lotte Mart South Saigon (469 Nguyen Huu Tho, Tan Hung Ward, District 7, Ho Chi Minh City)
- Working Hours: Shift-based (Full-time, 45 hours/week)
- Reporting to: Retail Director
Liên hệ (Contact): [email protected]/ +84 563 886 858 (Hoang Anh)
Ghi chú (Note): Chúng tôi đánh giá cao tất cả các hồ sơ ứng tuyển; tuy nhiên, chúng tôi chỉ liên hệ với những ứng viên phù hợp (We appreciate all applications; however, only shortlisted candidates will be contacted.)



