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Sales Officer

CNS Group Limited226 open roles

Where
Dodoma, Tanzania
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Your applicationOpen nowSales OfficerCNS Group Limited · Dodoma, Tanzania
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The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: first seen 3 hours ago

The posting

Job Summary

An established company in the Fashion & Apparel industry, specializing in contemporary women’s wear, is seeking a confident and results-driven Sales Officer to drive sales, deliver an exceptional client experience, and grow its customer base in Dar es Salaam.

The successful candidate will serve walk-in and online clients, advise on styles, sizes, and custom orders, achieve sales targets, and build long-term relationships with loyal customers. This role requires a strong passion for fashion, excellent interpersonal skills, and the ability to represent a premium brand with professionalism.

Key Responsibilities

1. Sales & Revenue Generation

  • Achieve daily, weekly, and monthly sales targets set by management.
  • Sell ready-to-wear collections, custom-made garments, and accessories to walk-in and online clients.
  • Identify and pursue new sales opportunities, including corporate, bridal, and special event clients.
  • Promote new collections, seasonal offers, and in-store events to drive sales.

2. Client Service & Styling

  • Welcome clients and provide a premium, personalized shopping experience.
  • Advise clients on styles, fabrics, sizes, and fit based on their needs and occasions.
  • Take accurate client measurements and order details for custom pieces in coordination with the design team.
  • Handle client enquiries, complaints, alterations, and exchanges professionally and promptly.

3. Online & Social Media Sales

  • Respond to client enquiries and close sales through Instagram, WhatsApp Business, and other online channels.
  • Share product photos, prices, and availability with clients in a timely and professional manner.
  • Support content creation for new arrivals and promotions in coordination with the marketing team.

4. Customer Relationship Management

  • Build and maintain a database of clients, preferences, and purchase history.
  • Follow up with clients on orders, fittings, collections, and repeat purchases.
  • Develop long-term relationships with loyal and VIP clients to encourage repeat business and referrals.

5. Showroom, Stock & Order Coordination

  • Ensure the showroom is clean, organized, and visually merchandised to brand standards.
  • Monitor stock levels of best-selling items and report shortages to the stock team.
  • Coordinate with production on custom orders, fitting dates, and delivery timelines.
  • Handle sales transactions, receipts, and payments accurately in line with company procedures.

6. Reporting & Market Feedback

  • Prepare daily and weekly sales reports for management.
  • Gather client feedback and market insights on trends, pricing, and competitor offerings.
  • Recommend new ideas to improve sales performance and the client experience.

Qualifications & Requirements

  • Diploma or Bachelor’s Degree in Sales, Marketing, Business Administration, Fashion Merchandising, or a related field.
  • Minimum 2 years of sales experience in fashion, apparel, boutique, or premium retail.
  • Proven track record of meeting or exceeding sales targets.
  • Good knowledge of women’s fashion, fabrics, fit, and current style trends.
  • Experience selling through Instagram, WhatsApp Business, and other social media platforms.
  • Strong customer service, negotiation, and persuasion skills.
  • Excellent communication skills in English and Kiswahili.
  • Basic computer skills, including Microsoft Office and point-of-sale (POS) systems.
  • Presentable, confident, self-motivated, and able to work flexible hours, including weekends.
  • High integrity, honesty, and attention to detail.
  • Key Performance Indicators
  • Achievement of monthly sales targets and revenue growth.
  • Number of new clients acquired and repeat customer rate.
  • Conversion rate of walk-in and online enquiries into sales.
  • Client satisfaction and quality of service feedback.
  • Accuracy of sales records, orders, and payment transactions.
  • Timely follow-up on custom orders, fittings, and deliveries.
  • Showroom presentation and adherence to brand standards.

Deadline:

17th November 2026

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