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Open nowPosted 15 hours ago

Leave Administrator

CoAd.39 open roles

Where
Remote
Work mode
Remote
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Your applicationOpen nowLeave AdministratorCoAd. · Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on CoAd.'s own form.

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The clock on this job

Early applications get read.

11.4% of postings close within 7 days. Measured by our own scanner across the market. CoAd. postings stay open a median of 1 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.2%3 days
  3. 11.4%7 days
  4. 17.5%14 days
  5. 34.2%30 days
  6. 43.5%60 days
This job: posted 15 hours ago

CoAd. median: 1 days open

The posting

CoAd is seeking a knowledgeable Leave Administrator to serve as our clients' trusted resource for FMLA, state disability, and group LTD/STD plan administration. You'll combine deep expertise in leave laws across all 50 states with excellent client service to ensure seamless, compliant leave management.

Key Responsibilities

· Provide clients and their worksite employees administrative and consultative services for FMLA, State-specific leaves (e.g. CFRA), State Disability and/or group LTD/STD plans

· Apply HR best practices in compliance with federal, state and/or local laws regarding Family and Medical Leave, ADA, state disability and group STD/LTD plans.

· Determine eligibility, the applicable type of leave and status of leave under FMLA and state leave regulations taking into consideration regulatory requirements, company-specific requirements, and analysis of documentation received (medical, legal, etc.)

· Determine and generate appropriate communications to comply with FMLA regulations state disability and group STD/LTD plans.

· Review FMLA documentation for accuracy and completeness

· Support clients and their worksite employees, primarily via phone and email.

· Process new leaves and all daily follow-ups assigned

· Communicate clearly and concisely with callers while educating them on leave concepts and necessary next steps

· Resolve and respond to LOA inquiries received via telephone calls and e-mail in accordance with current standards and protocols.

· Collaborate with third party administrators, vendors, Legal, Clients, and HR Services as needed.

  • Keeps complete records of all LOA requests and maintains tracking and analysis of data

· Demonstrate respect, sensitivity and understanding for the caller’s circumstance while maintaining professionalism at all times

· Prioritize and organize daily responsibilities in order to meet all deadlines

· Provide innovative ideas that can support the ongoing growth of the Leave Department

· Responsible and accountable for maintaining and protecting personal health information. Must maintain a high level of confidentiality and abide by HIPAA rules and regulations.

· Process all LOA requests in accordance with the Disability Management protocols and Federal and State regulations, production of wage reports for Vendor and also assist in collecting/providing any state required forms and mailings.

· Provide support to the team in times of high volumes, staffing shortage, etc.

· Ability to establish rapport with all levels of employees and must have the ability to work in a fast pace environment.

Required Skills & Experience

· Bachelor's Degree or equivalent experience

· 3-5 years’ experience in administering FML/State disability and other various leave of absences.

· Case management system experience

· Excellent interpersonal, verbal, and written communication skills. Must exercise diplomacy, discretion, sound judgment, and flexibility in varying situations, and must maintain confidentiality.

  • Ability to work in a fast-paced environment.
  • Excellent organization and time management skills required.
  • Ability to independently plan, organize, prioritize, schedule, coordinate, and make decisions relating to assigned tasks and responsibilities.
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