The posting
Key Responsibilities:
-Oversee daily billing operations and manage team workflow efficiently -Monitor shared mailbox and ensure timely task allocation -Coordinate process updates, documentation, and operational improvements -Handle billing concerns and serve as the first point of escalation for issues -Prepare reports, support planning initiatives, and drive team productivity -Collaborate with stakeholders and support project implementation
Team Management:
-Assist in hiring, onboarding, and training team members -Monitor team performance, provide coaching, and support employee development -Promote a collaborative and productive work environment -Manage attendance, team concerns, and basic HR-related matters -Encourage continuous learning and participation in company initiative
Qualifications
Bachelor's degree in Accounting, Finance, Business, or related courses With 1-3 years of experience leading a team, project, or initiative Solid background in billing operations or billing processes Familiarity with financial systems/software, Elite 3E required Comfortable coordinating with stakeholders and leadership teams Good organizational and project management skills Experience in e-billing or legal industry is a plus, but not required



