The posting
Position Summary
The Specialist, HR Operations—Data & Reporting will lead People-related operational reporting and analytics, managing standard and ad hoc reports and partnering with the BI Group to deliver people data through firm reporting tools. The role will provide ad hoc analytics for the People function, HRSS and other Business Services teams, drive efficiency and capability building in HR reporting and insights (including HRIS and HRSS in Manila) and help design and maintain HR operational reports in PowerBI or other tools using the firm's data repositories.
Duties and Accountabilities
Primary responsibilities will include, but are not limited to:
- Own the portfolio of all operational reporting, ad-hoc reporting requests and people analytics requests within the People function
- Capture reporting requests from business stakeholders and ensure business needs are accurately captured, understood and delivered
- Oversee documentation of guidance related to all BAU people reporting
- Develop reports in PowerBI and other tools, working with other resources developing reports in these tools on behalf of the People function
- As directed by the Manager, HR Data and Reporting, work with HR Operations Leadership to establish efficient BAU reporting processes
- Create efficiencies within the current HRSS team in Manila supporting people operational reporting to enable them to be freed up to work on other HRSS or value add activities.
- Educate stakeholders (HR Business Partner team members and other functions) on effective conversations related to people data.
- Work closely with the BI Group to define and test operational people dashboards developed within that group
- Act as an SME on all People data requests from the BI group for cross-functional dashboards.
- Participate in cross-functional reporting working groups, as required.
- Act as an escalation point within HR Operations for non-standard D&I data requests from Business Development and Diversity &Inclusion teams
- and D&I teams
Qualifications
Skills/Experience
- 4 - 5 years of relevant people/HR reporting and analytics experience.
- Substantial knowledge of Microsoft PowerBI reporting techniques and tools.
- Advanced Microsoft Excel knowledge
- Knowledge of other reporting tools, such as MS Access, Tableau, Qlik etc., a plus
- Knowledge of workforce analytics and planning in an agile environment
- Experience in coaching others in use of data and reporting tools
- Experience of working in a law firm preferred.
- Experience working both independently and in a team-oriented, collaborative environment is essential.
- Critical thinking and problem solving skills.
- Ability to be flexible and handle multiple large projects.
- Self-starter, able to drive and manage global projects with limited direction
- Strong organizational skills, attention to detail, and ability to work quickly and efficiently, prioritizing a varied workload with multiple stakeholders and shifting demands
- Demonstrate strong problem solving skills, process-driven mindset, resourcefulness and ability to meet responsibilities with minimal direct supervision
- Ability to manage stakeholder expectations by understanding stakeholder needs, determining alternatives to meet requirements and communicating appropriately.
- Excellent verbal and written communication as well as receptive listening skills, with ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences, at all levels
- Accountable team player with a constructive attitude, problem-solving and customer success mindset able to work effectively in a fast-paced environment with a geographically dispersed team
- High degree of confidentiality needed.
