Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 3 days ago

IT Service Desk

Cobden & Carter International1,048 open roles

Where
Taguig, Metro Manila, Philippines
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowIT Service DeskCobden & Carter International · Taguig, Metro Manila, Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cobden & Carter International's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market. Cobden & Carter International postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

Cobden & Carter International median: 1 days open

The posting

Information Technology Service Desk Job Description

Essential Responsibilities and Duties

· Provides First and second-line investigation and diagnosis

· Resolves and closes incidents/service requests as per Service desk procedures

& allocated timelines

· Escalates unresolved incidents/service requests within agreed timescales

· Logs relevant incident/service request details per Service desk procedures

· Communicates with client regarding incident progress

· Ensures tickets are always updated until issues are resolved

· Managing, prioritizing, and documenting incoming questions and support

requests by phone, email, chat, or in person.

· Resolving technical issues quickly and efficiently

· Installing and configuring necessary software and meeting end-user needs

· Escalating any serious problems to relevant departments and teams

· Ensuring optimal network performance

· Performing system updates, tests, and maintenance to avoid service

interruptions

· Monitoring and reporting service desk tickets

· Analyzing IT incident reports and questions to identify any trends to make

recommendations for changes and to prevent future problems

· Producing user manuals and guidance for end-users

· Creates/maintains documentation on Back Desk

· Special events coverage

· Local network support and/or assists centralized Network team

· Hardware/software selection, procurement, setup, installation, configuration,

upgrades, monitoring, and troubleshooting

· User account creation/deletion and file permissions

· Laptop / Desktop Backup management and maintenance

· Assist all Joiners, Movers and Leavers tasks in the respective site

· Involve in Stock and Asset Management activities and coordinate with Stock

Management

Qualifications

· Bachelor's Degree or completed at least 2 years in college with no back subjects

· At least 3-5 years relevant field experience

· Ability to work independently and take initiative

· Strong communications skills, both written and oral

· Maintains strong attention to detail in high-pressure situations

· Willingness to work flexible hours when needed

· Immediate joiners are preferred

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Cobden & Carter International's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Cobden & Carter International's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Cobden & Carter International's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.