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Open nowFirst seen 11 hours ago

MAC Engineer

Cobden & Carter International1,047 open roles

Where
Pasay City, Metro Manila, Philippines
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Your applicationOpen nowMAC EngineerCobden & Carter International · Pasay City, Metro Manila, Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cobden & Carter International's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market. Cobden & Carter International postings stay open a median of 1 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.3%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: first seen 11 hours ago

Cobden & Carter International median: 1 days open

The posting

Role Description

  • Package and distribute of Packages and Security Patches/Hotfixes via JAMF Pro
  • Prepare and deliver JAMF Pro SLA and saturation reports for internal management.
  • Maintain and improve documentation relating to the JSS administration processes and procedures
  • Maintaining healthy JAMF Pro environment by purging managed systems that are no longer connecting to the server
  • Configures Extension Attributes to dynamically administer managed devices
  • Creates Scripts used within JAMF Pro that is used for deployment
  • Configure JAMF Pro Policies to be advertised to users and for security patch deployments
  • Communicates via phone, instant messenger, or email and troubleshoots utilizing remote control utilities, and other diagnostic tools.
  • Applies understanding and knowledge of information systems products and services to assist users.
  • Install software and follow ETLA guidelines in place.
  • Work on projects and assist other teams with providing advanced desktop troubleshooting in collaboration to identify, analyze and resolve complex environment issues.
  • Identifies, investigates, and researches problems to resolution or escalates to proper team to further isolate issue using appropriate escalation processes and procedures.
  • Demonstrate commitment to high quality customer service.
  • Follow ITIL procedures for incident and request fulfillment management.
  • Perform duties and task as per assigned.

Role Requirements

  • Must be amenable to a rotating schedule, including graveyard shifts, and a hybrid work setup based in the Mall of Asia Business Complex.
  • 5+ years of hands-on experience in managing and supporting Mac OS X versions 11 15.7
  • Must be knowledgeable with current Apple hardware (iMacs, Mac Pro, Mac Mini, MacBook, MacBook Pro, Apple TV, iPods, etc.) and/or any popular Mac software.
  • Demonstrated ability to secure Mac configuration.
  • Extensive experience in integrating Mac into a Windows Active Directory environment.
  • Extensive experience in imaging and thin-provision Mac Systems.
  • Extensive knowledge and experience using JAMF Pro, JAMF Pro Cloud and any Mac Deployment Tools
  • Extensive Mac application packaging experience.
  • Advance experience working with programming languages such as bash and python is a plus
  • Advance knowledge in securing Mac OS X using File Vault 2 tool.
  • Knowledge and experience utilizing a ticket tracking system such as Service-Now or any equivalent ticket tracking system.
  • Able to work evenings or weekends as per needed basis.
  • Knowledgeable using virtual application such as VMWare Fusion or any equivalent virtual application tool.
  • Basic Apple Certification is strongly preferred.
  • JAMF certification is a plus.

Location: Pasay City Work set up: Hybrid (2 to 3 days on-site) Work schedule: Shifting schedule 

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    An application in CV Rocket: every answer filled in on the employer's form.

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