The posting
Key Responsibilities:
- Supervise day-to-day operations of Rewards & Well-being functional areas including compensation and benefits (including health and welfare, retirement and worklife) – as well as absence, well-being, recognition and safety programs.
Team Leadership & Development
- Lead, mentor, and coach the Rewards & Well-being team to ensure service delivery excellence and alignment with business objectives.
- Set clear performance expectations, provide regular feedback, and conduct timely performance evaluations in accordance with company guidelines and the Philippine Labor Code.
- Identify skill gaps and develop tailored learning and development plans to build expertise in compensation, benefits, and well-being programs.
- Foster a positive work environment that encourages teamwork, innovation, and mutual respect.
- Serve as subject matter expert and escalation point for complex issues related to leaves, workplace safety, compensation structures, and associate benefits.
- Support system-wide policy implementation and continuous process improvements to drive automation, compliance, and associate engagement.
- Provide coaching, mentorship, and performance feedback to direct reports; develop team members technical and interpersonal capabilities.
- Lead and coordinate cross-functional projects in collaboration with Benefits & Well-being COE, HR Service Center, HR Technology, Payroll, Legal, IT, Finance, Associate Communications and vendor partners, ensuring timely and effective execution.
- Ensure the accuracy and integrity of Total Rewards data across systems including Workday, Dimensions, ServiceNow, and vendor platforms.
- Maintain operational dashboards and reporting cadence to track compliance, engagement, and key performance indicators.
- Develop, effectuate and maintain standard operating procedures (SOPs) and oversee internal audits related to leave administration, benefit invoicing, and compensation adjustments.
- Participate in vendor management activities including issue resolution, contract support, service delivery evaluation, and compliance monitoring.
- Remain current on relevant legislation and industry trends; translate findings into actionable recommendations to enhance Total Rewards strategy and execution.
Must have:
- 5+ years of progressive HR experience in at least two of the following areas: benefits administration, compensation, absence management in a global shared service environment (required)
- 2+ years of people leadership or supervisory experience in a global shared service environment (required)
- 4 Year/Bachelor's Degree or equivalent experience (required)
Preferred:
- Experience working in a matrixed organization or healthcare system
- Proficient in Microsoft Office suite (Excel, PowerPoint, Word)
- Knowledge of HRIS systems (Workday preferred)
- Ability to interpret and apply policies related to ADA, FMLA, and wage compliance
- Experience with compensation benchmarking and job evaluations
- Understanding of benefits and wellness program strategy and execution
- Ability to analyze and present data for decision-making
- Project and vendor management
- Budget and invoice oversight
- Familiarity with collective bargaining agreements (CBAs)
- Development and implementation of SOPs
- Professional in Human Resources (PHR) – Human Resource Certification Institute (preferred)
- SHRM Certified Professional (SHRM-CP) – Society for Human Resource Management (preferred)
- CEBS – Certified Employee Benefits Specialist (preferred)
Work Setup:
Shift: Night shift
Setup: Onsite
Location: Taguig
By Applying, you give consent to collect, store, and/or process personal and/or sensitive information for the purpose of recruitment and employment may it be internal to Cobden & Carter International and/or to its clients.
