The posting
Position Summary
The Senior Specialist, Finance Systems is a technical lead, primarily responsible for managing complex financial system-related incidents, performing critical system administrative tasks, and supporting the development of enhancements and fixes supportive team, where everyone's contribution is welcome and where we share a mutual ambition to achieve our goals and take the Firm from strength to strength.
Duties and Accountabilities
-Handle escalations and provide technical support for finance-related processes -Monitor and track tickets through Service Now and JIRA -Assist in system testing, report generation, and finance system enhancements -Support system integration, data validation, and reconciliation activities -Conduct trainings, create process documentation, and support process improvements -Prepare reports and provide operational support to stakeholders and management
Qualifications
-With 5–10 years of experience in finance systems operations and workflow/process mapping within Finance departments -Strong knowledge of financial systems, preferably Elite 3E -Background in BPO or Shared Services is an advantage -Bachelor's degree in Business, Finance, Accounting, or related field -Proficient in MS Office tools, especially Excel, Word, and Outlook -Knowledge of SQL Server, VBA and Visio is a plus



