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Open nowFirst seen 3 days ago

ServiceNow CMDB Architect

Cobden & Carter International1,048 open roles

Where
Pasay City, Metro Manila, Philippines
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Your applicationOpen nowServiceNow CMDB ArchitectCobden & Carter International · Pasay City, Metro Manila, Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cobden & Carter International's own form.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Cobden & Carter International postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 3 days ago

Cobden & Carter International median: 1 days open

The posting

ServiceNow CMDB Architect

Job Description

We are seeking a skilled and visionary ServiceNow CMDB Architect to lead the design, implementation, and ongoing management of our ServiceNow Configuration Management Database (CMDB). This role is vital to ensuring the integrity, reliability, and effectiveness of configuration data that underpins our IT Service Management (ITSM) and IT Operations Management (ITOM) functions.

You'll be at the forefront of our ServiceNow ecosystem, applying best practices, industry standards, and technical expertise to build and maintain a high-performing, business-aligned CMDB.

Key Responsibilities:

CMDB Design & Architecture

  • Design and manage the CMDB data model using the Common Service Data Model (CSDM).
  • Define governance, standards, and policies to ensure data quality and consistency.
  • Establish data normalization and reconciliation strategies.
  • Architect CMDB integration with other ServiceNow modules (ITSM, ITOM, Asset Management) and third-party systems.
  • Implement Service Mapping to visualize service-to-infrastructure relationships.

Implementation & Maintenance

  • Lead ServiceNow CMDB configurations, including data loading, cleansing, and transformation.
  • Configure discovery sources (ServiceNow Discovery, SCCM, cloud providers) for automatic CI population.
  • Monitor and maintain CMDB health with regular audits, cleanup, and issue resolution.
  • Troubleshoot and resolve configuration and data-related discrepancies.

Stakeholder Collaboration

  • Partner with cross-functional teams to capture and deliver on CMDB requirements.
  • Serve as a CMDB subject matter expert and advisor across technical and non-technical groups.
  • Conduct knowledge-sharing sessions and CMDB process training.

Continuous Improvement

  • Stay current with ServiceNow capabilities and industry trends.
  • Identify and implement opportunities for automation and efficiency within CMDB processes.
  • Support strategic planning and ServiceNow roadmap initiatives.
  • Track key performance indicators (KPIs) and recommend ongoing enhancements.

Documentation & Reporting

  • Maintain detailed documentation of architecture, processes, models, and procedures.
  • Build and manage dashboards and reports for CMDB health, compliance, and usage analytics.

Work Setup:

Shift: Rotating Shift

Setup: Hybrid (2-3 days RTO)

Location: Pasay City

By Applying, you give consent to collect, store, and/or process personal and/or sensitive information for the purpose of recruitment and employment may it be internal to Cobden & Carter International and/or to its clients.

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