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Open nowFirst seen 4 days ago

Servicenow Technical Lead

Cobden & Carter International1,048 open roles

Where
Taguig, Metro Manila, Philippines
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Your applicationOpen nowServicenow Technical LeadCobden & Carter International · Taguig, Metro Manila, Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cobden & Carter International's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Cobden & Carter International postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 4 days ago

Cobden & Carter International median: 1 days open

The posting

About the role:

We are looking for a Certified ServiceNow Technical Leader to architect, develop, and enhance

ServiceNow ITSM, Cloud, and ITIL solutions. This role requires hands-on experience in ServiceNow

development, customization, and integrations, with a focus on full IT lifecycle implementation and

expertise in the Washington release.

Responsibilities:

ServiceNow Platform & Architecture

  • Lead the design, development, and implementation of ServiceNow ITSM, ITOM, and automation solutions, including features from Washington release or later.
  • Architect and optimize ServiceNow platform configurations, integrations, and security models.
  • Ensure scalability, high availability, and best practices for ServiceNow deployments.

Development & Customization

  • Customize and develop ServiceNow applications, including CMDB, Workflows, Business Rules, ACLs, UI Scripts, and NowAssist AI.
  • Drive automation using Flow Designer, RPA, and AI-powered workflows.
  • Oversee integrations with enterprise applications, including Snowflake, Cloud, and ERP systems.

Technical Leadership & Innovation

  • Provide technical guidance to development teams and ensure adherence to coding standards.
  • Stay updated with ServiceNows latest releases, including Washington and future upgrades.
  • Leverage AI, ML, and predictive analytics for enhancing ServiceNow capabilities.

Governance & Process Improvement

  • Implement ITIL-based ITSM solutions, ensuring compliance with best practices.
  • Work with cross-functional teams to optimize IT workflows and automation processes.

Collaboration & Stakeholder Management

  • Act as the primary technical contact for ServiceNow initiatives, working closely with business leaders.
  • Provide technical documentation, training, and mentorship to junior developers.

QUALIFICATIONS AND EXPERIENCE:

  • 1014 years of experience in IT, with at least 7+ years in ServiceNow development & leadership roles.
  • Strong expertise in ServiceNow (Washington release or later), Cloud, ITSM, ITIL, and full IT lifecycle implementation.
  • ServiceNow System Administrator (CSA) & ITIL certifications preferred.
  • Hands-on experience in JavaScript, HTML, CSS, XML, Angular, Jelly Scripting, REST APIs.
  • Knowledge of CMDB, Discovery, AI-powered automation, and ServiceNow integration with Snowflake.
  • Experience working in Agile/Scrum methodologies.

By applying, you give consent to collect, store, and/or process personal and/or sensitive information for recruitment and employment may it be internal to Cobden & Carter International and/or to its clients.

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    The review screen in CV Rocket: how each CV was read, round by round.

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