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Open nowFirst seen 3 days ago

Transition Lead

Cobden & Carter International1,048 open roles

Where
Taguig, Metro Manila, Philippines
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Your applicationOpen nowTransition LeadCobden & Carter International · Taguig, Metro Manila, Philippines

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Cobden & Carter International postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 3 days ago

Cobden & Carter International median: 1 days open

The posting

Transition Lead

Reports to: Manager, Transition and Stabilization

Primary Function/General Purpose of Position

The Transition Lead is responsible for executing Knowledge Transfer (KT), shadowing, go-live readiness, and early-life stabilization activities for functions transitioning into the captive Global Capability Center. This role ensures operational readiness through structured KT execution, documentation validation, risk management, and hyper-care coordination. The Transition Lead partners closely with U.S. stakeholders, Global Process Owners, and technology teams to deliver stable, compliant, and adoption-ready operations.

Essential Job Functions

Execute Knowledge Transfer & Readiness

Own KT execution including shadowing and reverse shadowing, proficiency validation, certification sign-offs, and readiness checkpoints to ensure receiving teams meet defined performance and quality standards.

  • Validate Process Documentation & Controls Review and validate SOPs, process maps, control documentation, and work instructions to ensure accuracy, compliance, and audit readiness prior to go-live.
  • Coordinate Go-Live & Cutover Activities Support cutover planning, access readiness, deployment coordination, and go-live execution in partnership with U.S. teams, Global Process Owners, and technology stakeholders.
  • Lead Hyper-Care & Early-Life Monitoring Facilitate stabilization activities post-go-live, including issue triage, defect tracking, escalation management, and exit-from-hyper-care readiness based on defined KPIs.
  • Manage Risks, Issues, and Dependencies Identify transition risks, quantify impacts, track mitigation actions, and escalate decisions using established RAID and governance protocols.
  • Provide Governance & Stakeholder Reporting Prepare and deliver transition status updates, readiness dashboards, and executive-ready materials to support operational reviews and decision-making.
  • Support Continuous Improvement & Standardization Contribute insights, lessons learned, and improvement recommendations to strengthen KT playbooks, transition standards, and future migrations.

Licensing/Certification

  • Lean Six Sigma (Yellow/Green Belt), PMP, or PRINCE2 (preferred)

Education

  • Bachelors degree in Business, Management, Engineering, or related field (required)
  • Masters degree (preferred)

Work Experiencex`

  • 5+ years of experience supporting transitions, migrations, or shared services operations within a global or captive GBS/GCC environment
  • Hands-on experience with Knowledge Transfer, shadowing models, go-live readiness, and stabilization support (required)

Training

  • Formal training in change management (Prosci/ADKAR), process mining tools (e.g., Celonis, UiPath), Program and Project Management (PPM), Lean Six Sigma (preferred).
  • Strong execution discipline and attention to detail
  • Comfortable working across time zones with U.S. stakeholders
  • Clear communicator with structured problem-solving skills
  • Able to balance speed, quality, and risk in live operational transitions

Skills

Hard/Tech/Clinical Skills:

  • Program/workstream leadership
  • Target Operating Model (TOM) and control design
  • Governance and benefits tracking
  • Knowledge Transfer strategy and hyper-care

Soft/Interpersonal Skills:

  • Influence and facilitation
  • Executive‑ready communication
  • Analytical thinking and prioritization
  • Coaching and quality mindset

Work Set-up

Shift: Night Shift

Location: Park Triangle Corporate Centre, BGC

Arrangement: Hybrid (3 days RTO & 2 days WFH per week)

By Applying, you give consent to collect, store, and/or process personal and/or sensitive information for the purpose of recruitment and employment may it be internal to Cobden & Carter International and/or to its clients.

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