Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 12 days ago

Senior CRM Consultant - Microsoft Dynamics 365

CodeNinja9 open roles

Where
Jeddah
Work mode
On site
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSenior CRM Consultant - Microsoft Dynamics 365CodeNinja · Jeddah

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on CodeNinja's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 12 days ago

The posting

About CodeNinja

CodeNinja is a full-stack sovereign AI delivery company helping Saudi enterprises, software acquirers, and government entities modernize systems and operationalize intelligence across mission-critical workflows. Operating from Riyadh with delivery capability across Saudi Arabia and the wider MENA region, CodeNinja works with 240+ organizations across priority sectors including government digitization, energy, financial services, logistics, and healthcare — and has been recognized by Clutch among the 100 fastest-growing technology companies of 2026. Through embedded engineering teams, AI Capability Centers, and Employer of Record services, CodeNinja builds internal capability inside client organizations rather than creating long-term vendor dependency, all aligned with Saudi Arabia's Vision 2030.

About the Role

We're hiring a Senior CRM Consultant to lead configuration, customization, integration, and ongoing support of Microsoft Dynamics 365 Customer Engagement modules within Saudi National Bank's CRM landscape — working directly with business stakeholders to translate banking requirements into scalable CRM solutions.

Responsibilities

  • Lead end-to-end CRM solutioning on Microsoft Dynamics 365 (Sales, Customer Service, Marketing, and/or Field Service modules)
  • Gather and analyze business requirements; produce BRDs, FRDs, and solution design documents
  • Configure and customize entities, forms, views, business rules, workflows, and business process flows
  • Build and maintain Power Automate flows and Power Apps components on the Dataverse platform
  • Design and manage integrations between Dynamics 365 and core banking/enterprise systems via APIs and web services
  • Own data migration activities (D365 import/export tools, SSIS, or equivalent ETL tools)
  • Develop plugins/custom code where out-of-box configuration isn't sufficient (C#, .NET, JavaScript)
  • Provide L2/L3 production support, troubleshoot issues, and manage change requests
  • Ensure CRM solutions align with SNB's internal governance and relevant SAMA regulatory/compliance requirements
  • Coordinate with QA teams on test planning and UAT support
  • Mentor junior team members and support knowledge transfer

Requirements

Requirements

  • Bachelor's degree in Computer Science, Information Systems, or a related field
  • 8+ years total CRM experience, with 4+ years hands-on Microsoft Dynamics 365 (online or on-prem)
  • Strong hands-on expertise in D365 Customer Engagement (Sales/Customer Service/Marketing/Field Service)
  • Proficiency with Power Platform (Power Apps, Power Automate, Power BI, Dataverse)
  • Solid grasp of CRM customization: plugins, custom workflows, JavaScript, C#/.NET
  • Experience integrating D365 with third-party/enterprise systems via REST/SOAP APIs
  • Strong SQL and data management skills
  • Excellent stakeholder communication skills; comfortable working directly with business and IT teams

Must Haves

  • 4+ years hands-on Microsoft Dynamics 365 CE implementation experience
  • Proven CRM customization and integration delivery (plugins, custom workflows, API integrations)
  • Direct experience producing BRDs/FRDs and solution design documentation

Nice to Have

  • Banking/financial services experience, particularly within a Saudi or GCC bank, with familiarity with SAMA regulatory expectations
  • Local KSA market experience — prior engagements with Saudi enterprises or banks, understanding of the local vendor/implementation ecosystem
  • Microsoft Dynamics 365 certifications (e.g., MB-210, MB-230, PL-200)
  • Experience with omnichannel customer engagement (contact center, IVR, chatbot integrations)

Why Join Us

  • Lead a high-impact CRM transformation within one of Saudi Arabia's largest banks, with direct exposure to SAMA-regulated enterprise environments
  • Be part of CodeNinja's embedded engineering model — working within SNB's governance and workflows while backed by CodeNinja's delivery infrastructure
  • Opportunity to shape end-to-end CRM capability at national-banking scale, aligned with Vision 2030's push for digital transformation

Work Conditions

  • Full-time, onsite in Jeddah
  • Contract duration: 1 year, renewable
  • Candidates already based in KSA, or able to relocate, preferred

Disclaimer

CodeNinja is an equal opportunity employer. This job description is intended to convey information essential to understanding the scope of the role and is not exhaustive of all responsibilities, duties, and skills required.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against CodeNinja's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on CodeNinja's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    CodeNinja's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.