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ClosedPosted 426 days ago

DTICI_Aftersales_Senior Technical Lead_T7 II 4761

Codersbrain

Where
Bengaluru, Bangalore, India

This posting closed on 2026-10-23.

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This job: posted 426 days ago

The posting

DTICI_Aftersales_Senior Technical Lead_T7 II 4761

## Company Overview Company details are not specified.

## Job Summary We’re looking for a Digital Aftersales Solutions Specialist to drive innovation at the intersection of data, technology, and business strategy. In this role, you’ll lead digital tool development, manage cross-functional projects, and enhance aftersales systems for the North American heavy-duty truck market. Your work will directly impact dealer operations, customer satisfaction, and business efficiency.

## Responsibilities - Digital Commerce Enablement - Support digital catalog accuracy and enhance online parts availability. - Contribute to e-commerce platform improvements—experience in digital commerce is a strong plus.

  • Aftersales Systems & PIM Enhancements
  • Lead scalable Product Information Management (PIM) development, testing, and data migration with global collaboration.
  • Resolve system issues using SQL and Jira, ensuring data integrity and performance.
  • Global Project Leadership
  • Drive cross-functional alignment to meet project milestones and Key Performance Indicators (KPIs).
  • Maintain real-time visibility through Power BI dashboards and executive reporting.
  • Dealer Inventory Optimization
  • Analyze recurring issues, identify root causes, and implement sustainable fixes.
  • Collaborate with dealer teams to enhance inventory accuracy and operational efficiency.
  • Innovation & Digital Tool Development
  • Lead AI-driven proof-of-concepts and automation initiatives.
  • Integrate emerging technologies to improve service, diagnostics, and planning.

## Qualifications - Education: Bachelor’s in Engineering, Computer Science, Business Analytics, or a related field. - Technical Skills: - Databases: SAP HANA, Oracle, DB2, Snowflake, SQL - Tools: Power BI (expert), Power Automate, Jira - Standards: VMRS, Autocare PIES & ACES - Domain Knowledge: Strong understanding of heavy-duty truck systems, aftersales processes, and inventory management.

  • Added Advantage: Experience in driving digital commerce initiatives.
  • Soft Skills: Cross-functional leadership, vendor management, strategic thinking, and innovation mindset.

## Preferred Skills - Experience in digital commerce is a strong plus.

## Experience Years of experience and types of relevant experience needed are not specified.

## Environment Typical work setting, location (remote, in-office, hybrid), and any physical or environmental conditions relevant to the job are not specified.

## Salary Salary details are not specified.

## Growth Opportunities Career advancement opportunities within the company are not specified.

## Benefits Benefits offered, such as insurance, paid leave, work policies, etc., are not specified.

Posting text belongs to the employer. Removal requests: contact us.

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