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Open nowPosted 433 days ago

Oracle EBS Technical Support Specialist

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This job: posted 433 days ago

The posting

Senior Oracle EBS Technical Application Support/Development

Job Summary

The Senior Oracle EBS Technical Application Support/Development role requires a highly skilled candidate with extensive experience in PL/SQL, Oracle Forms, and Oracle E-Business Suite (EBS) modules. The primary responsibility is to provide advanced support, troubleshooting, and enhancements for Oracle EBS applications, ensuring seamless business operations. The ideal candidate should also have a solid understanding of Advanced Supply Chain Planning (ASCP) within Oracle EBS.

Responsibilities

  • Provide technical and functional support as a techno-functional expert for Oracle EBS modules, including Order Management, Planning, Procurement, Finance, and other relevant areas.
  • Develop, maintain, and optimize PL/SQL scripts, stored procedures, and triggers for Oracle databases.
  • Customize and troubleshoot Oracle Forms and Reports to meet business requirements, including expertise in Oracle SOA and APEX.
  • Collaborate with business users and IT functional support teams to identify issues, analyze root causes, and implement effective solutions.
  • Deliver Root Cause Analysis Reports and preventive actions on Critical P1 and P2 issues.
  • Perform data analysis, migrations, and integrations between Oracle EBS and other enterprise applications.
  • Ensure adherence to best practices in performance tuning, database optimization, and application security.
  • Work with cross-functional teams, including developers, DBAs, and business analysts, to support system enhancements and upgrades.
  • Manage and resolve service requests (SRs) with Oracle Support as necessary.
  • Document technical solutions, workflows, and user guides for reference and training purposes.

Qualifications

  • 6+ years of experience in Oracle EBS technical application support and development.
  • In-depth expertise in PL/SQL, Oracle Forms, and Oracle E-Business Suite modules.
  • Thorough exposure and functional knowledge of Advanced Supply Chain Planning (ASCP) in Oracle EBS (mandatory).
  • Strong analytical skills with the ability to troubleshoot and resolve issues effectively.
  • Excellent communication and collaboration skills to work with cross-functional teams.
  • Familiarity with database performance tuning and application security best practices.
  • Degree in Computer Science, Information Technology, or a related field (preferred).

Preferred Skills

  • Experience in Oracle SOA and APEX.
  • Knowledge of additional Oracle EBS modules is a plus.
  • Familiarity with data migration tools and methodologies.

Experience

- Minimum of 6 years of relevant experience in Oracle EBS technical support and development.

Environment

- Remote work setting with flexible hours; may require starting as early as 7 AM.

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