The posting
Pega Marketing Support Specialist
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Job Summary
This role is focused on providing L3 level support and development for the Pega Marketing framework. The candidate will contribute to ensuring optimal performance and problem resolution in a support capacity, leveraging their expertise in Pega and cloud technologies.
Responsibilities
- Provide L3 level support and troubleshooting for Pega Marketing and PRPC applications.
- Develop and maintain Pega Marketing frameworks to enhance functionality and performance.
- Collaborate with stakeholders to identify issues and implement effective solutions.
- Execute basic SQL queries for data manipulation and reporting as required.
- Participate in ongoing training and development to improve skills and knowledge of Pega and cloud services.
Qualifications
- Experience Level: 5-8 years in Pega Marketing or PRPC.
- Skills:
- Proficiency in Pega Marketing or PRPC.
- Familiarity with AWS (Amazon Web Services) or GCP (Google Cloud Platform).
- Experience with L3 level support and development.
- Basic knowledge of SQL for query execution.
- Education: Bachelor's degree or equivalent experience in relevant fields.
Preferred Skills
- Additional experience in cloud-based applications and platforms is a plus.
Experience
- 5-8 years of relevant experience in Pega Marketing and related support roles.
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