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Open nowPosted 6 days ago

Retail Executive

COLD WEAR PTE. LTD.

Pay
SGD 2,500 – SGD 3,200 a month
Where
Central, Singapore
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Your applicationOpen nowRetail ExecutiveCOLD WEAR PTE. LTD. · Central, Singapore
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The clock on this job

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Share of postings closed within
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  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 6 days ago

The posting

Role Description

Retail Executive to support day-to-day coordination between our online store, e-Marketplace and physical retail outlets. This role assists the General Manager in ensuring a seamless customer experience across all sales channels — keeping stock, pricing, promotions, and reporting aligned between e-commerce and brick-and-mortar operations. It is a hands-on, detail-oriented role suited to someone who enjoys working across both digital and in-store retail environments.

Responsibilities:

  • Support General Manager in coordinating daily operations between COLDWEAR’s online store and physical outlets.
  • Monitor and reconcile stock levels across the e-commerce platform and store POS systems to prevent overselling or stock discrepancies.
  • Assist in uploading, updating, and maintaining product listings, pricing, and promotions consistently across all channels.
  • Compile and consolidate sales performance reports (online and in-store) for management review.
  • Coordinate with store staff and warehouse/logistics teams on order fulfilment, click-and-collect, and returns/exchanges across channels.
  • Liaise with Marketing to resolve escalated omnichannel order issues (e.g. online orders collected or returned in-store).
  • Support the planning and execution of cross-channel marketing campaigns and seasonal promotions.
  • Help prepare materials, data, and administrative support for the Retail Manager as needed.
  • Flag any process gaps or inconsistencies between online and physical retail operations.
  • Support the planning and execution of contentstrategies that drive engagement and sales across our social commerce channels(Telegram, Carousell etc.)
  • Support the planning and execution of live stream sessions to drive conversion and engagement
  • Support the execution of integrated marketing campaigns, ensuring timely delivery of social media content, campaign assets and promotional messaging across channels

Requirements &Qualifications

  • Diploma or Degree in Business, Retail Management, Marketing, or a related field.
  • 1-3 years of experience in retail operations, e-commerce, or a related customer-facing/back-office role; fresh graduates with relevant internship experience may be considered.
  • Prior exposure to both online (e-commerceplatforms, marketplaces) and physical retail operations is an advantage.
  • Comfortable working with data and reports; basic understanding of retail sales cycles and inventory management.

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