Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted yesterday

Operations Production Planner

Collectors202 open roles

Where
New Castle, DE
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowOperations Production PlannerCollectors · New Castle, DE

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Collectors's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. Collectors postings stay open a median of 29 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.6%3 days
  3. 8.1%7 days
  4. 15.0%14 days
  5. 33.9%30 days
This job: posted yesterday

Collectors median: 29 days open

The posting

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.

Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder.

Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, the UK, and France.

As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process.

We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have.

We are looking for an Operations Production Planner to embed within our Operations teams, bridge the gap between business strategy and technical execution, and build actionable reporting that directly drives performance. In this role, you will work backwards from operational needs, design clear and accessible dashboards, and serve as the critical liaison between Operations and Tech to optimize throughput and service levels.

Onsite: This is a Hybrid role that will require 2-3 days onsite and can work remote the remaining days. This role will required to be onsite for 90 days before moving into a hybrid schedule.

Key Responsibilities

  • Stakeholder Engagement & Discovery: Embed closely with Operations teams to deeply understand workflows, identify pain points, and translate business requirements into actionable reporting and analytical frameworks.
  • Dashboard & BI Development: Design, build, and maintain robust, user-friendly dashboards that simplify complex data for non-technical leadership and frontline teams.
  • Operational Performance & SLA Optimization: Partner with operations leadership on resourcing, throughput, and capacity planning to proactively identify bottlenecks and measurably reduce Service Level Agreement (SLA) turnaround times.
  • Cross-Functional Bridge: Serve as the primary liaison between Operations and Engineering/Tech to scope, prioritize, and track technical enhancements that boost team productivity.
  • Data Integration & Insights: Extract and synthesize data across disparate internal systems to highlight operational trends, guide project delivery, and inform strategic decisions.
  • Enablement & Self-Service BI: Train and mentor team members on data tools, metrics, and analytical best practices to foster a culture of data self-sufficiency across the organization.

Who You Are:

​Must-Haves:

  • Proven Experience: 3+ years of experience in operations or business analytics.
  • Visualization & Reporting: Deep understanding of data best practices, visualization techniques, and reporting principles.
  • Modern BI & Dashboarding: Hands-on experience using modern BI tools such as Lightdash, Tableau, Looker, or similar platforms to build accessible reports for internal teams.
  • Spreadsheet Mastery: Advanced level of proficiency with Google Sheets and/or Excel for modeling, ad-hoc analysis, and operational performance tracking.
  • Communication & Trust-Building: Strong communication skills with a proven ability to build trust, listen closely, and translate needs for non-technical stakeholders.

Nice-to-Haves:

  • Seniority & Domain Background:5+ years of experience in operations or business analytics. Experience supporting internal operations teams (specifically Collectors Operations). BS/MS in a related field.
  • Cross-Functional Collaboration & Training:Demonstrated evidence of training and enabling team members to use data tools and self-service reporting. Proven experience supporting and collaborating with cross-functional teams (e.g., bridging Operations and Tech/Engineering).
  • Emerging Tech & AI:Proficiency in using AI tools to accelerate data analysis and automatically generate documentation, presentations, graphs, and interactive dashboards.

Salary Range: The salary range for this position is $80,000 - $95,000. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set.

Reasons To Join Us:

  • Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
  • Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits
  • 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
  • Vacation: All salaried employees are eligible for flexible time-off
  • Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
  • Employee Discounts: Employees receive discounts on select grading services for approved submissions
  • Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
  • Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities

Collectors uses e-Verify to validate your ability to work legally in the United States.

We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to [email protected].

We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.

If you require an accommodation to apply or interview with us due to a disability or special need, please email [email protected].

U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants.

For New York Residents: In connection with hiring, Collectors Universe, Inc. uses an automated employment decision tool (Brighthire) to assist in evaluating candidates. Collectors Universe, Inc. began using this tool in September 2026. In accordance with NYC Local Law 144, a summary of the most recent independent bias audit of this tool is available from Brighthire . To request information about the type of data collected, its source, and our data retention policy, contact [email protected].

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Collectors's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Collectors's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Collectors's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.