Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 43 hours ago

Front Office Supervisor | MarQueen Hotel

Columbia Hospitality177 open roles

Where
MarQueen Hotel, 600 Queen Anne Ave N, Seattle, Washington, United States of America
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowFront Office Supervisor | MarQueen HotelColumbia Hospitality · MarQueen Hotel, 600 Queen Anne Ave N, Seattle, Washington, United States of America

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Columbia Hospitality's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Columbia Hospitality postings stay open a median of 20 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 43 hours ago

Columbia Hospitality median: 20 days open

The posting

Front Office Supervisor | MarQueen Hotel

Let’s start off with the most important part - what’s in it for you:The Perks*Eligibility of perks is dependent upon job status

Hourly Pay Range: $23.00 - $25.00 DOE Get Paid Daily (Make any day payday) Paid Time off & Holiday Pay (Because Balance Matters) Benefits - Medical, Dental, Vision, Disability, 401K HSA/FSA Plans -with employer contribution Values Based Culture (#OMGLIFE) Culture Add (Creating Space for Fresh Perspectives) Referral Bonus (Get Paid to Recruit) Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!) Employee Assistance Program “Columbia Cares” Volunteer Opportunities Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion) Task Force Work Opportunities (Grow your career in idyllic locations across the globe) Online Learning Platform to Help You Grow! Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

Our Commitment to you: “People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success. Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet. What Success Looks Like:Your Impact

Supervising procedural aspects of the hotel’s front office (Including Front Desk, Bell Attendant/Valet, and Reservations if applicable), maintaining a presence during peak traffic periods. Ensuring guest and employee needs and concerns are responded to in a timely, professional and friendly manner with a focus on service recovery when applicable. Performing front desk agent duties as necessary, such as registration, check out and processing room reservations for guests. Ensuring proper execution of VIP requirements, including room requests, amenity placement, welcome letters, gifts, etc. Ensuring that all safety and security policies and procedures are followed. Assisting with the training, coaching and development of team members. Assisting with interviewing team members. Maintaining an up to date working knowledge of all property amenities as well as any special events. Preparing daily reports and distributing as directed. Understanding of all front office standards and assisting in solving deficiencies. Supplying guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Completing designated cashier and closing reports in the computer system. Following all company policies and procedures; reporting accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional. Maintaining confidentiality of proprietary information; protecting company assets. Welcoming and acknowledging all guests according to company standards. Developing and maintaining positive working relationships with others; support team to reach common goals. Performing other reasonable job duties as requested by Supervisors.

What You Bring

Prior Front Desk Supervisor or Front Desk Lead experience in boutique hotels that offer Retail Merch and Valet Parking services preferred Knowledge of online travel agencies (OTAs) and third-party booking channels, processing virtual credit card payments is required. Ability to navigate and manage multiple platforms, including reservation systems, guest review channels, Outlook email, Microsoft Teams, and calendar views. Knowledge of guest reward and/or loyalty programs and the ability to explain program benefits while enrolling guests to increase memberships Strong written and verbal communication skills required Experience leading a team Previous customer service or guest relations experience required The ability to read, write, and speak English fluently is required to analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. The ability to effectively present information and respond to questions from group of managers, clients, customers, and the general public. The ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. The ability to solve practical problems when only limited standardization exists while protecting hotel financial operations and maintaining guest safety The ability to interpret written and oral instructions. Must possess basic negotiation skills and strong customer relations skills. Strong computer skills: Full knowledge of Microsoft Office with an emphasis on Outlook, Excel and Word.

Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Columbia Hospitality's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Columbia Hospitality's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Columbia Hospitality's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.