Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted yesterday

Sr. Retail Digital Support Analyst

Columbia Sportswear Company458 open roles

Where
Portland, Oregon, United States of America
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSr. Retail Digital Support AnalystColumbia Sportswear Company · Portland, Oregon, United States of America

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Columbia Sportswear Company's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.7% of postings close within 7 days. Measured by our own scanner across the market. Columbia Sportswear Company postings stay open a median of 20 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.8%3 days
  3. 13.7%7 days
  4. 22.1%14 days
  5. 37.6%30 days
  6. 59.1%60 days
This job: posted yesterday

Columbia Sportswear Company median: 20 days open

The posting

This position is designated as a hybrid role based out of our headquarters near Portland, Oregon. The current expectation is for employees to work onsite four days per week, subject to change based on business needs. This in-office requirement may be adjusted at the discretion of the company.

OUTGROWN YOUR OWN BACKYARD? COME PLAY IN OURS.

At Columbia, we're as passionate about the outdoors as you are. And while our gear is available worldwide, we're proud to be based in the Pacific Northwest, where natural wonders are our playground.

Every product we make and every task we undertake is inspired by the famous words of our founder Gert Boyle: "It's perfect. Now make it better." As pioneers of relentless improvement, we are constantly evolving.

We believe the outdoors is ours to protect and strive to keep our planet healthy. We believe in empowering people to experience the outdoors to the fullest.

And we believe in you.

ABOUT THE POSITION

The Commercial Technology team provides the technology and support that powers Columbia Sportswear's retail stores around the world. From new store openings and remodels to technology upgrades and day-to-day operational support, our team partners closely with Retail Operations, Corporate Real Estate, business stakeholders, and third-party service providers to ensure stores have the tools they need to serve consumers and operate efficiently.

As a Sr. Retail Digital Support Analyst, you'll play a critical role supporting both retail technology projects and store operations. You'll coordinate technology deployments for new store openings, remodels, relocations, and strategic initiatives while also serving as an escalation point for complex technical issues impacting retail stores. Success in this role requires a blend of technical troubleshooting, project coordination, vendor management, and strong partnership skills as you help deliver reliable technology experiences across our retail fleet.

HOW YOU'LL MAKE A DIFFERENCE

  • Coordinate technology activities for new store openings, remodels, relocations, pop-up locations, and store refresh projects.
  • Partner with Retail Operations, Corporate Real Estate, Technology teams, and third-party vendors to successfully deliver retail technology initiatives.
  • Support deployment and ongoing operation of store technologies including point-of-sale systems, payment devices, RFID solutions, mobile devices, networking equipment, printers, and related retail technology platforms.
  • Troubleshoot and resolve escalated store technology incidents that cannot be resolved through standard support channels.
  • Coordinate field technicians, depot services, vendors, and internal support teams to drive timely issue resolution and minimize business disruption.
  • Manage multiple projects, workstreams, support requests, and priorities across a diverse retail environment.
  • Document support processes, deployment procedures, technical solutions, and knowledge resources to improve service delivery.
  • Support international retail projects and collaborate with global business partners as needed.

YOU ARE

  • A highly organized problem solver who can effectively balance support activities, projects, and competing priorities.
  • A collaborative partner who builds strong working relationships across technical teams, business stakeholders, and external vendors.
  • Resourceful and proactive, with the ability to investigate issues, identify solutions, and drive work to completion.
  • Comfortable navigating both technical conversations and business discussions with a customer-focused mindset.
  • Adaptable and energized by a fast-paced environment where no two days look exactly the same.

YOU HAVE

  • 5+ years of experience supporting retail technology, store systems, IT operations, or a related technology environment.
  • Experience supporting retail locations, field operations, multi-site environments, or customer-facing technology solutions.
  • Experience coordinating projects, technology deployments, store openings, remodels, or enterprise technology rollouts.
  • Working knowledge of point-of-sale systems, payment technologies, mobile devices, networking infrastructure, or related retail technologies.
  • Experience working with ticketing systems, vendor partners, field service organizations, and incident management processes.

#LI-JD1

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.

Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf. If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.

At Columbia Sportswear Company, we’re proud to offer regular full-time employees a benefits package that includes a variety of services and products to help make your life and work more rewarding. Our benefit programs contribute to overall employee well-being by aligning those programs with the fundamental elements of well-being: physical, social/emotional, financial, career and community. Benefits that can protect your family’s financial future and help you save money through our 401k plan plus a generous company match. Columbia offers medical, dental, vision, life Insurance, disability, flexible spending accounts, health savings account, and an assortment of voluntary benefit offerings (accident, critical illness, hospital indemnity, and legal services). In addition, Columbia offers EAP + which is free and confidential 24/7/365 counseling services. We have extensive wellness benefits, employee discounts and a generous time off program available.

If you need an accommodation/adjustment to successfully complete and submit your application, please reach out to [email protected] with the Subject: Applicant Assistance Requested.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Columbia Sportswear Company's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Columbia Sportswear Company's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Columbia Sportswear Company's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.