The posting
Responsibilities
- Provide day-to-day support and troubleshooting for security infrastructure.
- Monitor security systems and bandwidth usage, and resolve issues promptly.
- Log, update and track support tickets to meet SLA requirements.
- Work with vendors and relevant teams on issues requiring further support.
- Carry out scheduled maintenance and firmware updates for security equipment at the data centre.
- Plan and implement approved changes to security infrastructure.
- Handle service requests and change requests assigned by the team lead.
- Ensure work complies with established policies and procedures.
Requirements
- Diploma or Degree in Computer Science, Computer Engineering or a related field.
- At least 3 years of experience in security administration.
- Relevant IT security certifications would be an advantage.



