The posting
Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)
Job Summary
This job is pivotal in designing and leading the development of WiFi architectures for Comcast public WiFi Network. It integrates deep technical expertise with strategic business acumen to optimize the hotspot network. The role mentors teams, influences industry standards, and drives innovative solutions.
Job Description
This role is based in our downtown Philadelphia Comcast Technology Center. It is not approved for other locations or VHOB employment.
Responsibilities:
- Designing advanced WiFi architecture solutions, integrating business priorities to address complex public hotspot network and outdoor system requirements
- Formulating strategic network optimization roadmaps for customer experience leveraging industry trends and traffic models
- Setting and managing system performance KPIs for wireless subsystems, focusing on customer experience enhancements and measurable outcomes
- Steering collaboration with chipset vendors to ensure system compatibility and performance, while shaping vendor roadmaps to organizational objectives
- Leading the creation of comprehensive architecture documentation, providing clear development guidelines for engineering teams
- Influencing wireless standards with active contributions, aligning organizational WiFi roadmaps with forward-looking standards
- Leading WiFi infrastructure innovation by researching and simulating real-world conditions, enhancing customer connectivity experiences
- Mentoring, reviewing code and verifying object-oriented design to ensure adherence to best practice and architectural guidelines
- Researching traffic models and industry trends to provide relevant data for laboratory conditions which mimic real world environmental conditions
Qualifications:
- Deep experience designing WiFi 6/6E/7, mesh, and customer-premises networking solutions.
- Strong understanding of 802.11 standards, wireless protocols, and large-scale residential WiFi architectures.
- Expertise in RF engineering, wireless performance tuning, capacity planning, roaming, coverage optimization, and KPI-driven customer experience improvements.
- Ability to use traffic models, simulations, and real-world testing to improve performance.
- Understanding of end-to-end networking protocols, hardware/software integration, and service provider environments.
- Proven experience working with vendors such as Qualcomm, Broadcom, or MediaTek.
- Ability to influence technology roadmaps and contribute to industry standards bodies (IEEE, Wi-Fi Alliance, CableLabs).
- Demonstrated ability to define architecture strategy, create technical roadmaps, mentor engineers, conduct design reviews, and drive cross-functional decisions across large engineering organizations.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
Collaboration, Customer Experience (CX), Innovation, Teamwork, WiFi Technology, Wireless
We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the benefits summary on our careers site for more details.
Education
Bachelor's Degree (Required)
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Certifications (if applicable)
Relevant Work Experience
7-10 Years
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
