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Open nowFirst seen 5 hours ago

Service Concierge

Commonwealth motors12 open roles

Where
LAWRENCE, MA
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Your applicationOpen nowService ConciergeCommonwealth motors · LAWRENCE, MA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Commonwealth motors's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: first seen 5 hours ago

The posting

Do you love meeting new people on a daily basis? Is connecting with people and helping them meet their needs something you enjoy? We are looking for a Concierge to help our loyal customers take advantage of upgrade opportunities that might be available to them while they are servicing their vehicles! Sometimes the best deals come up when you least expect it! We say "Shop us Last" for a reason! If you're a people person this is the right role for you! Looking for "Mother's Hours"? This role could be perfect!

Commonwealth Motors has been a family owned and operated business since 1991. Our employees have always been the main focus in helping to grow our business into the largest dealer group north of Boston.

A proud member of the Commonwealth and of Lawrence, MA, we also recognize the value of giving back to the community. That’s why we’ve given back to a variety of local charities and youth organizations throughout the 20+ years we’ve been here.

The customer always comes first but without great employees we could not achieve this.

What We Offer

  • Medical and Dental
  • Growth opportunities
  • Family owned and operated
  • Flexible Work Schedule

Responsibilities include but are not limited to the following

  • Answer customer calls and establish follows-up with sales appointments
  • Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
  • Provide customers with initial product information & direct them to the appropriate dealership resources
  • Present initial financing options based on customer needs
  • Follow up with leads that are not ready to make an appointment or no-show
  • Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management
  • Utilize CRM tracking system daily

Qualifications

  • At least one previous role based in strong customer service experience
  • Team player attitude
  • Prompt and courteous
  • Enthusiastic personality
  • Must have strong computer skills
  • Bilingual a plus
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One press. We do the rest.

  1. A CV for this posting

    Written against Commonwealth motors's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Commonwealth motors's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Commonwealth motors's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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