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Open nowFirst seen 12 hours ago

Concierge - PRN

commonwealthseniorlivingatbonair5 open roles

Where
Bon Air, VA
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Your applicationOpen nowConcierge - PRNcommonwealthseniorlivingatbonair · Bon Air, VA

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7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
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  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: first seen 12 hours ago

The posting

Pay: $15 per hour.

Schedule: Weekends and occasional weekdays

Check this out! Wednesdays just got a whole lot more exciting because we're bringing you Walk-In-Wednesday! Stop by our community to explore the many new and exciting, in-demand careers with representatives from each department in one location.

When: Every Wednesday from 10am-12pm

Location: 1000 Twinridge Ln. Bon Air, VA

The Concierge is a critical person and serves as the front-of-house for all external stakeholders and guests. As first position of contact for guests, visitors and vendors, a courteous, professional manner and appearance are essential for good public relations. The main objective is to assist the Community Leadership Team in helping the community run smoothly in administrative activities.

Qualifications

• High school education or equivalent required.

• Must be able to read, write, speak and understand the English language.

• Prior experience in working with public.

• Basic computer skills preferred.

• Must be comfortable with a multi-line telephone system, answering, taking messages and transferring calls.

• Good physical and mental health; PPD screening required.

• Must have an interest in people, especially the geriatric population.

• Ability to work without close supervision and to follow verbal and written instructions.

• Must use tact and courtesy in dealing with staff, residents, their families and visitors.

• Must possess the ability to communicate effectively with all levels of management, employees and outside contacts.

• Must be willing to perform non-professional duties.

• Must be level-headed in emergency situations and have an acute sense of responsibility.

• Must possess a spirit of cooperation and enthusiasm.

• Must attend all mandatory company meetings and specified training sessions.

• Must maintain confidentiality.

Areas of Primary Responsibility

• Receive guests and visitors, having them sign in.

• Assist visitors in finding resident rooms.

• Answer telephone, takes messages (to include caller’s name, telephone number, time and date of call), respond to requests, forward information to other staff members.

• Announce appointments and arrivals to appropriate staff.

• Type memos, correspondence, reports, and other documents as requested.

• If requested, sort mail and distribute appropriately to mailboxes, residents and departments.

• Create and maintain an atmosphere of warmth, personal interest and positive emphasis.

• Maintain confidentiality of all pertinent resident information to ensure that resident rights are protected.

• Be knowledgeable about community services and rates, providing families and/or prospective residents with tours and/or community information.

• Assemble and maintain admission and information packets.

• Keep front desk and lobby area neat and organized.

• Perform any other duties assigned by Business Office Manager or Executive Director.

• Other duties as assigned

Culture Ambassador

• Models the core values of the company:

  • We Care About People
  • We Do the Right Thing
  • We are Passionate, Have Fun, and Celebrate Success
  • We Speak Up! It’s Our Responsibility
  • We Take Ownership and Add Value
  • We are Respectful

Full-time associates are eligible for a comprehensive benefits package, which may include:

  • Medical, dental, and vision insurance
  • Company-paid life insurance
  • Short-term and long-term disability options
  • 401(k) retirement savings plan
  • Paid time off
  • Employee assistance program
  • Additional voluntary benefits

• Ensures all personnel exemplify the core values of the company at all times.

• Create and drive the sales culture at the community.

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