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Open nowPosted 248 days ago

Sales & Customer Service Representative - Bilingual Spanish/English

Community Sports Partners100 open roles

Where
Bogotá
Work mode
Remote
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Your applicationOpen nowSales & Customer Service Representative - Bilingual Spanish/EnglishCommunity Sports Partners · Bogotá

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 248 days ago

The posting

SportStars is a fast-growing, multi-sport organization committed to delivering high-quality youth programming across our communities. We combine structured coaching, operational excellence, and a strong customer-first approach to create outstanding experiences for families.

As we continue to grow, we’re looking for a driven, sales-oriented Sales & Customer Service Representative who thrives in a fast-paced environment and is motivated by results.

Drive Enrollment Growth

  • Conduct high-volume inbound and outbound calls, emails, and follow-ups
  • Convert inquiries into registrations for camps, leagues, and programs

Lead Generation & Pipeline Management

  • Proactively generate new leads through outreach and follow-ups
  • Build, manage, and maintain a healthy sales pipeline
  • Track all interactions accurately using CRM systems

Customer Relationship Building

  • Build strong rapport with parents and guardians
  • Understand customer needs and recommend best-fit programs
  • Deliver a high-energy, positive, and professional experience

Sales Execution

  • Confidently present program offerings and value propositions
  • Overcome objections and close enrollments
  • Consistently meet or exceed individual sales targets

Bilingual Customer Support

  • Communicate fluently in both English and Spanish
  • Ensure all families feel supported, informed, and confident

Cross-Team Collaboration

  • Work closely with operations and program teams
  • Share customer insights and feedback to improve offerings

Requirements

  • Strong competitive drive — You’re motivated by goals, enjoy a challenge, and have a natural desire to win.
  • Sales instincts or experience — Whether you’ve sold camp spots, sports programs, or fundraised for a team, you know how to connect with people and get them excited.
  • Comfortable generating leads and making outreach — You’re not afraid to make the first move, whether it’s a phone call, email, or in-person conversation.
  • Ability to build rapport with families — You can talk to parents with ease, listen to their needs, and guide them to the right solution.
  • Strong communication and interpersonal skills — You’re great with people, clear in your message, and comfortable speaking with both adults and kids.
  • Fluent in English and Spanish — You can confidently communicate with families in both languages.
  • Team player who takes initiative — You bring energy to a group but can also work independently and stay focused without micromanagement.
  • Complete both of our short assessments (about 5 minutes each) before or right after applying. Applications with both completed are reviewed first:
  • Culture Index survey
  • Skills game assessment

Benefits

Compensation: Competitive based on experience plus commission structure

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