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ClosedFirst seen 2 days ago

Primary Care Scheduler

Compass Health Network239 open roles

Pay
$18 an hour
Where
Festus, Missouri
Work mode
On site

This posting closed on 2026-10-23. 239 other Compass Health Network postings are live.

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Still open, like this oneLive
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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market. Compass Health Network postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 2 days ago

Compass Health Network median: 1 days open

The posting

Fast-paced phones, meaningful conversations, and making a difference daily—step into a vital role as a Primary Care Scheduler Schedule: Monday - Friday 8:00am-4:30pm. 40 hours weekly.

As a Primary Care Scheduler, you’ll play a vital role in supporting our clients' access to quality primary care services. As the first voice many of our clients hear, you’ll help create a welcoming experience—ensuring appointments are scheduled accurately across several locations, client information is up to date, and communication flows seamlessly between clinical and administrative teams--all while delivering exceptional customer service.

This is a great opportunity for someone who is highly organized, comfortable in a fast-paced environment, and passionate about helping others access essential healthcare. Your attention to detail and communication skills will help patients feel supported and confident in their care journey.

Key Responsibilities

  • Manage high volume incoming calls to schedule, reschedule, or coordinate new patient appointments
  • Schedule for multiple primary care providers across various locations
  • Return voicemail messages promptly—within 15 minutes or by end of business day
  • Verify and update patient information including contact details, insurance, and registration status
  • Inform patients of required items for their visit (ID, insurance cards, co-pays, medications, immunization records, paperwork)
  • Ensure parents or legal guardians are present for required appointments
  • Assist with triaging appointment urgency in collaboration with nurses or providers
  • Schedule interpreter services as needed and notify appropriate staff
  • Run insurance eligibility checks and enter relevant data into the EHR
  • Follow up with patients who missed their appointment to assist with rescheduling
  • Monitor appointment schedules for accuracy and backfill cancellations when possible
  • Manage appointment communications through Phreesia software
  • Maintain up-to-date knowledge of provider schedules and clinic processes
  • Collaborate with front desk and clinic staff to ensure a seamless patient experience
  • Attend team meetings and maintain professionalism in all interactions
  • Maintain strict confidentiality and adhere to all HIPAA regulations

Education, Requirements, Skills, Knowledge and Expertise

• High School/GED preferred

Work Experience / Training / Additional Requirements: • Experience with multi-line phone systems preferred • Medical office experience preferred but not required • May require travel for initial training

You’ll Be A Great Fit for This Role if You:

  • Enjoy creating a welcoming, organized experience for patients
  • Communicate clearly and with empathy, especially over the phone
  • Are skilled at juggling multiple systems and screens
  • Take initiative and thrive in a detail-oriented, fast-moving environment
  • Value being part of a collaborative, mission-driven team
  • Understand the importance of confidentiality and patient privacy

IND2

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