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Open nowPosted 115 days ago

vCIO

CompassMSP10 open roles

Where
Jacksonville, FL, United States
Work mode
Hybrid
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Your applicationOpen nowvCIOCompassMSP · Jacksonville, FL, United States
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The clock on this job

Early applications get read.

11.9% of postings close within 7 days. Measured by our own scanner across the market. CompassMSP postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.9%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 115 days ago

CompassMSP median: 1 days open

The posting

Job description

The Virtual Chief Information Officer (vCIO) serves as a strategic technology advisor for our Managed Service Provider (MSP) clients. The vCIO works closely with client leadership teams to align IT strategies with business objectives, ensuring technology is a driver for growth, innovation, and operational excellence. • Proven experience in IT leadership, preferably as a CIO, IT Director, or senior technical consultant. • Strong understanding of MSP business models and managed services delivery. • Expertise in cloud services, cybersecurity, compliance frameworks, and infrastructure management. • Excellent communication skills with the ability to translate technical concepts for business audiences. • Strong vendor management and negotiation experience. • Bachelor's degree in Computer Science, Information Systems, or related field (Master’s preferred).

KPIs (Key Performance Indicators)

• Client satisfaction and retention rates. • Alignment of IT spend with business objectives. • Reduction in client risk posture (e.g., compliance gaps closed). • Technology roadmap milestones achieved. • Upsell/cross-sell revenue tied to vCIO-led initiatives. • Strategic Planning & Roadmapping - Develop multi-year IT roadmaps tailored to client business needs. - Lead Quarterly Business Reviews (QBRs) to evaluate progress and adapt strategies. - Align technology initiatives with client goals, budgets, and timelines.

• Technology Leadership - Provide CIO-level consulting services for clients without a dedicated CIO. - Serve as a trusted advisor to executive teams on IT investments and priorities. - Recommend emerging technologies to foster innovation and competitive advantage.

• IT Governance & Risk Management - Oversee IT policies, compliance, and security frameworks (HIPAA, GDPR, SOC2, etc.). - Conduct technology alignment assessments to identify risks and improvement areas. - Develop disaster recovery and business continuity plans.

• Budgeting & Vendor Management - Design and manage client IT budgets ensuring cost-effectiveness and ROI. - Negotiate with vendors and service providers on behalf of clients. - Monitor vendor performance to meet SLA and business expectations.

• Cybersecurity Oversight - Advise on security posture improvements and recommend tools for protection. - Review and oversee implementation of backup, recovery, and endpoint security strategies.

Job benefits

  • Competitive pay
  • Quarterly Bonuses
  • Progressive PTO
  • Medical/Dental/Vision/Life/Disability available
  • Tax deferred retirement plan with company match
  • Career Development and Coaching
  • Fun work environment!
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