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Open nowPosted 666 days ago

Primary Technical Control Facility Lead

competitive-range-solutions-llc39 open roles

Where
Arlington, Virginia, United States
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Your applicationOpen nowPrimary Technical Control Facility Leadcompetitive-range-solutions-llc · Arlington, Virginia, United States

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This job: posted 666 days ago

The posting

Competitive Range partners with the government to plan and deploy complex, IT-enabled, and mission-essential capabilities. Our goal is to help you develop and expand your professional capabilities while working on challenging, exciting projects in a collaborative, congenial environment.

Competitive Range Solutions requires the expertise of a talented and experienced Primary Technical Control Facility Lead to assist in directing and managing the program’s executive support group. The candidate must reference their ability and experience working in a Department of Defense (DoD) customer environment and effective integration with a government multi-contractor team.

The Primary Technical Control Facility Lead oversees the DoD Technical Control Facility, and it will manage state-of-the-art technical control services, telecommunications networks management, circuit engineering, and equipment maintenance across secure and non-secure voice, data, optical, record, and digital message traffic services.

Roles and Responsibilities:

  • Ensure 24x7x365 circuit restoration, fault isolation, and status reporting in alignment with DoD regulations and operational procedures.
  • Oversee circuit engineering, system engineering, quality control (QC), testing, trend analysis, and performance monitoring in accordance with DoD policies.
  • Designate node site coordinators to support DoS worldwide missions and maintain the technical control group’s email communication for message coordination.
  • Manage the Technical Control Facility Service Desk, ensuring completion of tasks related to day-to-day operations, COMSEC integrity maintenance, and trouble ticket management.
  • Perform network administration, maintain, and engineer transport equipment and networks, and ensure compliance with security standards.
  • Oversee 24x7x365 Tier I and II maintenance support on all TCF equipment, following the established Government Maintenance Plan/SOP.
  • Manage COMSEC accounts and perform encryption changeovers, issues, and destruction in compliance with DoD standards.
  • Develop and maintain a comprehensive training program for all technical control personnel, including hands-on training on troubleshooting circuits.
  • Utilize assessment tools like MADSS for real-time and predictive assessments of operational impacts on the DODIN.

Qualifications/Experience:

  • Active TS/SCI Clearance
  • Minimum five years’ experience with managing and operating cryptographic facilities.
  • Demonstrate knowledge in maintaining the operational status of a Tech Control Facility
  • Knowledge of Tech Control equipment such as Switches, Encryption devices, Network Operation Consoles, and Circuits.
  • Demonstrated successful working knowledge and supervision of tech control employees in efforts similar in size and scope as referenced under this Call Order.
  • Demonstrated ability for oral and written communication with the highest level of management.
  • Must have knowledge of operating and maintaining Tier 2 Tech Control Helpdesk.
  • Ability to provide technical directions and supervision in coordinating, restoring, and reporting functions necessary for effective maintenance of transmission paths and facilities.
  • Knowledge of industry-accepted standards and best practices related to Information Management Operations and ITSM best practices.
  • Knowledge in handling and managing incidents and service requests for activities such as changes, problems, configurations, and requisitions for equipment and services.

Education/Certifications:

  • Bachelor's Degree in a related field (required).
  • ITIL (preferred).
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