Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 15 days ago

Customer Service/Ticket Agent

Concord Coach Lines7 open roles

Pay
$17 an hour
Where
Concord, NH, US
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Service/Ticket AgentConcord Coach Lines · Concord, NH, US

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Concord Coach Lines's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.7% of postings close within 7 days. Measured by our own scanner across the market. Concord Coach Lines postings stay open a median of 4 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.7%7 days
  4. 20.4%14 days
  5. 35.6%30 days
  6. 58.7%60 days
This job: posted 15 days ago

Concord Coach Lines median: 4 days open

The posting

Concord Coach Lines is seeking a reliable, people-oriented person who enjoys helping customers and takes pride in their job. If this sounds like you, then we would love to have you on our team!

We are currently seeking applicants for a permanent position on our team of Customer Service Representatives for our Concord NH location (located off Exit 14 on I-93). Primary responsibilities are to provide exceptional customer service to our travelers on the phone and in person, as well as the general daily operations of the terminal. This includes the ability to swiftly and correctly complete transactions with our Windows-based ticketing computers, and light cleaning duties to keep the terminal sparkling. Team work and great communications skills are a must.

The open position is for a part-time, year-round ticket agent / customer service representative. This position varies 3-4 days per week for 20-25 hours total (depending on availability). Shift varies during our business hours of 430a-8pm. Weekend and holiday availability is required. Flexibility is a must.

Primary Duties and Responsibilities:

  • Provide excellent customer service through strong communication with both passengers and co-workers, in-person and over the phone.
  • Comfortable working independently and sometimes alone during your shift.
  • Provide timely and accurate information to customers relating to schedules, pricing and policies.
  • Processing of tickets using our ticketing system and/or online ticketing software in a courteous and efficient manner.
  • Able to work independently and to multitask as needed. Frequently called upon to talk to customers, process tickets and adhere to tight schedules.
  • Work closely with Drivers to quickly resolve passenger issues.
  • Frequent attention to the cleanliness of the facility and outside surrounding areas.
  • Cash handling skills as well as an accurate and timely cash out at end of shift.
  • Maintain regular and punctual attendance, and comply with all company policies and procedures.

New hires are thoroughly trained and can expect a very competitive hourly rate of $17.00 per hour to start, with a review after 90 days. Personal time off (PTO) is available for all part-time employees based on hours worked.

Concord Coach Lines provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veterans status, genetics or any other category protected by federal and state law.

Internal Ref ID: CCL

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Concord Coach Lines's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Concord Coach Lines's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Concord Coach Lines's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.