The posting
Job Description
The Con Edison Law Department, Practice Operations, Litigation Center of Excellence is seeking a Staff Investigator who will investigate legal matters involving the Company and ensure that all matters are handled in a manner consistent with applicable law and the Companys values, mission, and goals. The Staff Investigator conducts investigations of claims and lawsuits, gathers and analyzes facts and evidence, supports attorneys in case preparation, and assists in resolving matters in a fair and equitable manner. The position is responsible for independently managing routine to moderately complex investigations and claims, while handling more complex, sensitive, or high-risk matters under the direction of a Manager and/or Senior Staff Investigator and supporting emergency response activities as assigned.
Responsibilities
Core Responsibilities
- Investigate legal matters involving the Company by interviewing witnesses, gathering and analyzing records, conducting site inspections, documenting conditions, and securing relevant evidence. For claims and pre-litigation matters, evaluate liability, damages, and potential exposure; communicate with claimants, witnesses, internal business units, contractors, insurers, and other appropriate parties; and provide recommendations regarding claim disposition or resolution. Independently handle routine to moderately complex matters, while working under the direction of a Manager and/or Senior Staff Investigator on matters involving heightened complexity, sensitivity, exposure, or risk. Prepare witnesses for depositions and trial and support attorneys by providing well-documented investigative findings, identifying strengths and weaknesses of matters, assisting with case strategy development, and contributing to informed decisions regarding defense posture, settlement evaluation, or trial/hearing resolution to ensure matters are handled fairly and equitably.
- Independently manage an assigned caseload of routine to moderately complex personal injury and property damage claims and/or litigation matters, exercising judgment in planning and conducting investigative activities and escalating complex, sensitive, or higher-risk issues to a Manager and/or Senior Staff Investigator as appropriate.
- Review and analyze medical, hospital, and related records to assess alleged injuries, causation, and damages; identify and coordinate appropriate medical specialists and expert resources; and collaborate with attorneys and paralegals in the development of medical evidence and testimony.
- Review social media, public records, and database research to identify information relevant to claims and litigation, including potential inconsistencies with alleged injuries or damages; document findings and collaborate with attorneys and paralegals to support case strategy and trial preparation in accordance with established guidelines and privacy requirements.
- Must be available to perform off-hour emergency functions, some of which may require working extended or non-traditional hours, including weekends and holidays.
- Assist attorneys with trial preparation and provide in person support at trial, including organizing exhibits, preparing trial materials, coordinating witnesses, reviewing discovery and deposition transcripts, and supporting courtroom logistics.
- Serve as a liaison between attorneys, paralegals, internal business units, and external parties by communicating investigative findings, coordinating information requests, and ensuring timely follow up on outstanding items. Handle sensitive and confidential communications
- Participate in case reviews and claim and litigation strategy sessions; provide investigative recommendations concerning ongoing matters; and seek guidance from a Manager and/or Senior Staff Investigator when matters present significant complexity, sensitivity, exposure, or novel investigative issues.
- Demonstrate comfort with modern digital tools, including AI- assisted research, document analysis, report drafting, and workflow efficiency. This role requires the ability to responsibly incorporate emerging technologies to support investigative and case preparation work.
- Ensure compliance with evidence preservation protocols, and chainofcustody standards by identifying, securing, and documenting relevant materials throughout the life of the case.
Qualifications
Required Education/Experience
- Associate's Degree and 4 years relevant work experience. or
- Bachelor's Degree and 2 years relevant work experience.
Preferred Education/Experience
- Associate's Degree and 4 years relevant work experience. Experience in the investigation of personal injury and property damage claims or lawsuits. Experience with utility operationselectric, gas, or steamis preferred.
- Bachelor's Degree and 2 years relevant work experience. Experience in the investigation of personal injury and property damage claims or lawsuits. Experience with utility operationselectric, gas, or steamis preferred.
Relevant Work Experience
- Investigation of personal injury and property damage claims and / or lawsuits, required.
- Experience with electrical systems or constructionrelated work, including construction practices, estimating, or property insurance adjusting. Experience handling complex property damage mattersparticularly fire, electrical, or infrastructurerelated losseswith an understanding of causation, damage assessment, and related litigation support, preferred.
- Extensive knowledge of Company operations (electric, gas and steam), preferred.
- Demonstrated experience as a technologyforward contributor within a legal, investigative, or claims environment, with the ability to bridge operational users and technology tools. Experience leveraging and helping standardize digital platforms, AIassisted tools, or case management systems to improve investigative efficiency and consistency, while supporting responsible, secure adoption in collaboration with attorneys and investigators, preferred.
Licenses and Certifications
- Driver's License Required
Additional Physical Demands
- The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
- The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
About Us
Mission Statement:
Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.
Benefits:
We are dedicated to supporting the physical, mental, and financial health of our employees and their families. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:
- Rich medical & pharmacy benefits, including vision benefits
- Dental benefits
- Health Savings Accounts
- Health Care and Dependent Care Flexible Spending Accounts
- 401(k) with robust matching
- Employer paid Pension Plan
- Employee Stock Purchase Plan with a generous matching contribution
- State of the art Employee Assistance Program
- Paid Parental Leave
- Generous paid time off plus paid holidays
- Family support: emergency backup child, & elder care assistance
- Social responsibility and volunteer opportunities
- Employee discount program
- Commuter Benefits
- Culture of growth and learning: career development; tuition reimbursement; recognition program
- Life and Long-Term Disability Benefits
*Please be aware that some benefits may not apply to provisional or part-time job titles.
EEO Statement:
Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.
Technical Difficulty Statement:
For technical issues, please contact us at [email protected]
