Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 11 days ago

Payment & Refund Analyst

Confluence Health191 open roles

Where
Wenatchee, Washington
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowPayment & Refund AnalystConfluence Health · Wenatchee, Washington

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Confluence Health's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market. Confluence Health postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 11 days ago

Confluence Health median: 1 days open

The posting

Salary Range

$27.96 - $43.72 Overview

Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. Confluence Health actively supports the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members.

Full Time Employees of Confluence Health receive a wide range of benefits in addition to compensation.

  • Medical, Dental & Vision Insurance
  • Flexible Spending Accounts & Health Saving Accounts
  • Paid Time Off
  • Generous Retirement Plans
  • Life Insurance
  • Long-Term Disability
  • Tuition Reimbursement
  • Employee Assistance Program
  • Adoption Assistance
  • Shift Differential

For more information on our Benefits & Perks, click here!

Summary

The Payment and Refund Analyst will work collaboratively with operations leadership to streamline workflows, implement solutions to increase efficiencies and reduce manual work for the payments and refund teams. This role will serve as a liaison with third party vendors to coordinate training, communicate with impacted team members regarding functionality changes, and assist with troubleshooting. The Analyst will be responsible for developing processes to monitor key performance indicators, ensuring regulatory compliance with refunds, assessing workflows and leading process improvement projects.

Position Reports To: Director of Revenue Integrity

Essential Functions

  1. Reviews, evaluates and recommends workflow processes for payments posting and refund tasks.
  2. Partners with EPIC Analysts to understand and identify opportunities to optimize workflows, system build functionality and streamline processes through automation of rules as applicable.
  3. Serves as a liaison with third party vendors to coordinate systems training, troubleshooting, and updating users on system improvements.
  4. Assists with the development and build of dashboards/reporting tools to effectively monitor productivity metrics.
  5. Assist with implementation of new technologies to streamline adoption and assist with ongoing education as needed.
  6. Provides analysis and progress updates on efforts to Revenue Cycle Leadership.
  7. Monitors key performance metrics, addresses issues in a timely manner to improve performance and resolve issues in partnership with business office leadership.
  8. Maintain up-to-date knowledge of industry compliance to ensure refunds are processed timely and payment posting is accurate.
  9. Performs other duties as assigned.

Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times.

Qualifications

Required:

  • High school graduate or equivalent.
  • Minimum of four years in Revenue Cycle hospital/professional billing and/or payments and refunds processing.
  • Industry certification such as CPC, CPB, CRC.
  • Proficient in basic computer skills and Microsoft Office products.
  • Maintain a positive, resourceful attitude toward achieving overall department and organizational goals.
  • Ability to multitask and prioritize workload.
  • Ability to work independently and be a self-starter.
  • Ability to collaborate with others as part of a team.
  • EPIC billing and/or coding experience.

Desired:

  • Associate Degree (AA).
  • Epic certification.

Physical/Sensory Demands

O = Occasional, represents 1 to 25% or up to 30 minutes in a 2 hour workday. F = Frequent, represents 26 to 50% or up to 1 hour of a 2 hour workday. C = Continuous, represents 51% to 100% or up to 2 hours of a 2 hour workday.

Physical/Sensory Demands For This Position:

  • Walking – O
  • Sitting/Standing - C
  • Reaching: Shoulder Height - O
  • Reaching: Above shoulder height - O
  • Reaching: Below shoulder height - O
  • Climbing - O
  • Pulling/Pushing: 25 pounds or less - O
  • Pulling/Pushing: 25 pounds to 50 pounds - O
  • Pulling/Pushing: Over 50 pounds - O
  • Lifting: 25 pounds or less - O
  • Lifting: 25 pounds to 50 pounds - O
  • Lifting: Over 50 pounds - O
  • Carrying: 25 pounds or less - O
  • Carrying: 25 pounds to 50 pounds - O
  • Carrying: Over 50 pounds - O
  • Crawling/Kneeling - O
  • Bending/Stooping/Crouching - O
  • Twisting/Turning - O
  • Repetitive Movement - C

Working Conditions: Normal office conditions.

Job Classification: FLSA: Non-Exempt Hourly/Salary: Hourly

Physical Exposures For This Position:

  • Unprotected Heights – No
  • Heat – No
  • Cold – No
  • Mechanical Hazards – No
  • Hazardous Substances – No
  • Blood Borne Pathogens Exposure Potential –No
  • Lighting – Yes
  • Noise – Yes
  • Ionizing/Non-Ionizing Radiation – No
  • Infectious Diseases – No
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Confluence Health's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Confluence Health's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Confluence Health's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.