The posting
Why join Connections
If you’re passionate about making a meaningful impact, working in a mission-driven environment, and helping redefine behavioral health crisis care, we invite you to join us at Connections Health Solutions. Together, we’re saving lives and changing the face of behavioral health.
About Connections
We’re not just behavioral health people—we’re crisis people. When individuals need support now, we provide immediate-access behavioral health crisis care that stabilizes, supports, and connects people to the resources they need to continue their recovery.
Founded by emergency room psychiatrists, our physician-led, data-driven model is backed by more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered critical crisis care to thousands of people during some of the most challenging moments of their lives. Our mission is simple and unwavering: providing immediate care to people in crisis and connecting them to long-term support within their community.
About the RESET Center, operated by Connections
Located in San Francisco’s South of Market neighborhood, the RESET Center provides an alternative destination for individuals who are found to be publicly intoxicated (due to alcohol and/or drugs) and would otherwise be transported to the emergency department or jail.
In collaboration and partnership with local law enforcement and public health agencies, the RESET Center aims to effectively divert intoxicated individuals away from the criminal justice and/or healthcare systems to improve outcomes, reduce systemic burden, and support connection to needed resources within the community.
Earn More with Shift Differentials
Maximize your earnings with additional hourly pay:
- +$2/hr -> Monday-Thursday Nights
- +$6/hr -> Friday-Sunday Nights
- +$2/hr -> Saturday-Sunday Days
What You'll Do:
The Registered Nurse (RN) provides nursing assessment, monitoring, and protocol-driven intervention for adults experiencing acute intoxication within a low-barrier sobering environment. The RN performs abbreviated nursing triage per standardized procedure, which assesses behavioral and physical health needs, and documents in accordance with harm-reduction and trauma-informed best practices. This role ensures safe oversight, supportive care, and protocol-guided referrals or transfers for individuals who may otherwise be transported to an emergency hospital or jail.
- Perform abbreviated nursing assessments, including vitals, impairment/intoxication levels, and withdrawal risk screening.
- Recognize signs of medical or psychiatric emergencies and initiate EMS or ED transfers when clinically indicated.
- Provide supportive care, including hydration, nutrition/snack support, wound care, and medication administration per standing orders for minor injuries or symptoms.
- Assess and monitor patients through the sobering process, noting changes in behavior, cognition, or level of consciousness.
- Offer education, motivational engagement, and compassionate communication regarding substance use, health risks, and harm-reduction strategies.
- Utilize trauma-informed and de-escalation approaches to respond to escalating behaviors.
- Conduct incident debriefs and complete required clinical documentation following escalations or emergency outcomes.
- Collaborate, as appropriate, with EMS, law enforcement, and emergency department teams as part of alternate destination protocols.
- Support center-wide safety and risk mitigation practices across the multidisciplinary team.
- Participate in required onboarding and ongoing clinical training; maintain competencies and attend required meetings.
- Perform all other duties as assigned within the scope of practice.
What You'll Bring:
- Graduation from an accredited nursing program
- Unrestricted, active license as a Registered Professional Nurse through the California State Board of Nursing
- Basic computer literacy, including the ability to document in an electronic health record (EHR)
- Ability to obtain and accurately record vital signs
- Strong attention to detail and ability to complete documentation in a timely manner
- Ability to successfully complete Basic Life Support (BLS) certification during the first week of employment
- Must obtain Overdose Prevention and Narcan Administration training within 30 days of hire
- The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company’s exemption process prior to their start date as a condition of employment
- Physical Requirements Safely perform physical interventions (e.g., standing, pivoting, reaching, kneeling, lowering to the floor, and supporting another person’s weight) Lift, push, pull, or carry up to 50 lbs. occasionally Tolerate prolonged walking, standing, and observation in a fast-paced environment Work with individuals who may exhibit agitation, aggression, or unpredictable behavior
It would be great if you had:
- Three (3) years of experience in psychiatric, behavioral health, substance use treatment, detox, or related settings
- Previous experience in emergency room, crisis stabilization, or alternate destination models
- Bachelor's degree in nursing (BSN)
- Current Basic Life Support (BLS) certification
- Experience working with individuals with addiction, medication-assisted treatment, and harm-reduction practices
What We Offer:
Full-time only:
- Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
- CHS pays for Basic Life, AD&D, Short and Long-Term Disability
- Voluntary Life insurance option for employees and their families
- Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)
- Flexible Spending Accounts (health care, dependent care, and commuter benefits for eligible transportation expenses)
- 401k company match after 6 months (50% of deferrals up to 6% of compensation)
- Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays
- Company‑paid parental leave available to eligible employees
All employees (Pool, Part-time and Full-time):
- Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support
- After 90 days, you are auto enrolled in the 401k Plan
Connections Health Solutions is proud to be a Second Chance employer.
Inclusion & Equal Opportunity
Connections Health Solutions is an Equal Opportunity Employer. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, sex, gender identity, national origin, age, disability, veteran status, sexual orientation, or any other protected characteristic.
Actual compensation is based on relevant experience, education, internal equity, and budget.
San Francisco Pay Range
$47.08—$75 USD
EEO Statement
Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.
Recruitment Fraud Warning
Connections Health Solutions has been made aware of individuals impersonating our recruiters and issuing fraudulent interview invitations and job offers.
Please note:
- Official communications come only from an email address ending in @connectionshs.com.
- We will never extend an offer without completing our formal interview process.
- We will never ask candidates to pay fees, purchase equipment, or send money as part of the hiring process.
If you receive a suspicious communication claiming to represent Connections Health Solutions, please contact [email protected] to verify its authenticity before responding.
