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Open nowFirst seen 19 hours ago

Connectivity - Implementation Manager

Conservice LLC47 open roles

Where
Logan, UT, USA
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Your applicationOpen nowConnectivity - Implementation ManagerConservice LLC · Logan, UT, USA

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Conservice LLC's own form.

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The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market. Conservice LLC postings stay open a median of 1 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.3%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: first seen 19 hours ago

Conservice LLC median: 1 days open

The posting

About Onboard Onboard by Conservice is a tech-enabled bulk internet management service built for multifamily and single-family rental property owners. We manage the complete internet program lifecycle, from ISP contracting through resident enrollment, property management system (PMS) integration, and post-launch handoff, enabling property owners to deliver premium connectivity amenities without the operational complexity.

The Role In this role, you will act as a project manager and delivery owner of bulk internet service implementations. You will serve as a trusted connectivity advisor to property owners, executive stakeholders, and site teams. You will leverage administrative support, ISP partner management, and cross-functional collaboration to drive project timelines, enforce scope boundaries, and ensure successful go-live launches.

Location: United States (Remote / WFH, with infrequent travel) Reports To: Implementation Team Lead / Director of Professional Services

Core Objectives & Responsibilities

  • Project Ownership: Manage multiple concurrent property implementations from contract execution through property management system (PMS) integration, resident communications, go-live, and Account Management handoff.
  • Time-to-Market Optimization: Drive internal and external stakeholders to compress contract-to-go-live cycles, maintaining focus on predictable go-live dates that unlock property revenue and program value.
  • Task Execution & Delegation: Own the execution of backend administrative tasks through a mix of self-performance and delegation to administrative support staff, auditing admin output, verifying task completion, and remaining fully accountable for project quality and outcomes.
  • Client Leadership & Scope Protection: Serve as the authoritative internet connectivity advisor for property leadership. Drive direct, outcome-focused client communications, set clear operational boundaries, and firmly prevent scope creep or unapproved custom requests.
  • Cross-Functional Alignment: Partner seamlessly with internal departments, including Sales/Solution Consulting, Internet Provider Relations, Resident Marketing, and Account Management.
  • Data Integrity & Oversight: Ensure 100% accuracy between account records, property level contracts, provider contracts, Salesforce records, and internal admin systems to achieve clean financial audits prior to project handoff.
  • KPI Excellence: Consistently meet or exceed core team performance metrics, including Time-to-Launch, Go-Live Date Reliability, Post-Go-Live Handoff Speed, Onboarding CSAT, and Communication SLAs.

Compensation & Benefits

  • Competitive salary and performance-based bonus
  • Health, dental, vision, and HSA
  • 401(k) with company match
  • Basic life & AD&D coverage
  • PTO in accordance with the company’s current PTO plan
  • Holiday pay in accordance with the company’s current paid holiday schedule

Ideal Qualifications

  • 2+ years of project management, customer success, or professional services
  • experience in Telecommunications (internet connectivity), Property Management, or PropTech.
  • Proven track record of managing high-volume, concurrent project pipelines without sacrificing quality or stakeholder alignment.
  • Demonstrated ability to speak with authority, negotiate skillfully, push back tactfully against demanding client requests, and manage conflict calmly.
  • Proficiency with project workflows, Salesforce CRM, AI workflow automation, and data analysis using spreadsheets (Excel/CSV charge reconciliation).
  • Exceptional organizational and professional communication skills.
  • Personal attributes: Highly motivated, proactive, driven, results-oriented, agile, empathic, and curious.
  • Bonus: Familiarity with Bulk Internet Contracts or Property Management Systems (PMS) such as Yardi, RealPage, AppFolio, or Entrata.
  • Travel: Infrequent domestic travel (5-10%) may be required for team offsites, key client engagements, or industry events.
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