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Open nowFirst seen 18 hours ago

Exceptions Analyst

Conservice LLC47 open roles

Where
Logan, UT, USA
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Your applicationOpen nowExceptions AnalystConservice LLC · Logan, UT, USA
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The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market. Conservice LLC postings stay open a median of 1 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.3%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: first seen 18 hours ago

Conservice LLC median: 1 days open

The posting

EXCEPTIONS ANALYST

Department: Synergy

Location: Hybrid (In-office Tuesday, Wednesday, and Thursday)

Wage: $15.75 + Performance bonus

Overview

The purpose of an Exceptions Specialist is to look into abnormalities that appear on our client’s bills. As a Utility Expert you will learn to decipher when meter reads and other information on the bills seems to be out of the ordinary. You will be a part of a team that has the potential to make a big impact on our clients. For example, in 2022 we were able to save our clients a combined total of $2,381,327.63!!!

Responsibilities

As an Exceptions Specialist, you will:

  • Research and resolve anomalies in utility provider bills.
  • Communicate with utility providers and clients through email and on the phone.
  • Determine the best course of action to resolve issues and contacting the necessary party.
  • Detect inefficient processes and find innovative solutions
  • Medium phone usage-outbound calls with providers and clients, 25% of your day.

Qualifications

  • Attention to detail
  • Ability to explain complex ideas, both verbally and written, using clear, professional language
  • Ability to prioritize time well and push yourself to consistently achieve higher goals
  • Problem-solving skills – ability to independently use the resources and tools provided to you
  • Comfortable using a computer, Google Drive, and Excel
  • Committed to quickly learning and adapting to new computer software
  • Ability to meet deadlines

As an Exceptions Specialist, you will also be eligible for performance-based bonuses.

Education & Experiences

  • High School diploma or equivalent
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