Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 3 days ago

International Technical Support & Training Manager [Fire Protection]

Consult Group76 open roles

Where
Portsmouth, United Kingdom, Remote
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowInternational Technical Support & Training Manager [Fire Protection]Consult Group · Portsmouth, United Kingdom, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Consult Group's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

International Technical Support & Training Manager

Location:

REMOTE / Regular visits to Portsmouth, UK [Regional Training Center]and frequent regional and international travel

Business Line:

Technical Support & Training / Fire Detection / Fire Suppression

Reports To:

VP, International Sales & Marketing

External Clients:

Consultants / EPC Contractors / MEP Consultants / Integrators / End-Users

Our client

Join our client as an International Technical Support & Training Manager.

Our client, Potter Global Technologies, is a global leader in fire protection, delivering advanced fire detection and fire suppression solutions for mission-critical environments where uptime, asset protection, and operational resilience are paramount. Their technologies are trusted worldwide across commercial, industrial, infrastructure, and high-risk sectors.

Their vision is for their customers to know them globally as their innovative, easy-to-do-business-with, best-in-class life-safety product partner. With a passion for creating safer environments worldwide, our mission is to provide their customers with a team of real people that connect them with reliable expertise in life safety applications.

If you're inspired by purpose, energized by collaboration, and thrive in an environment of feedback, ownership, and experimentation, you'll feel at home here.

Job Purpose

As an International Technical Support & Training Manager, you will lead international technical support, customer training, and technical education activities for the Potter and Safe Signal product ranges outside of the United States. With regular visits to their Portsmouth, UK office and training facilities, and frequent regional and international travel, you will become the recognized technical expert for their N2 Nitrogen Corrosion Prevention Solutions, Suppression Switches, and Releasing Panels, supporting global growth and customer success.

We are looking for someone with strong fire systems expertise who is passionate about training, technical leadership, and customer engagement. In this role, you will support distributors, engineers, consultants, and installers through technical training, webinars, product support, and education programs designed to drive market adoption and technical excellence worldwide. If you enjoy combining hands-on technical knowledge with customer interaction, presentation, and international collaboration, this could be the perfect opportunity for you.

Key Responsibilities

  • Serve as the lead international technical support expert for Potter and Safe Signal products.
  • Provide advanced technical support and troubleshooting for N2 Nitrogen Corrosion Prevention Systems, Suppression Switches, and Releasing Panels.
  • Support distributors, installers, consultants, engineers, and end users with technical guidance and issue resolution.
  • Manage technical escalations and international RMA processes in collaboration with engineering and product teams.
  • Develop and deliver international technical training programs, webinars, workshops, and certification courses.
  • Create and maintain technical training materials, presentations, manuals, and digital learning resources.
  • Deliver classroom, hands-on, and on-site training at our Portsmouth facilities and international customer locations.
  • Support and mentor regional technical teams and trainers to ensure consistent global technical support standards.
  • Act as the technical subject matter expert for N2 corrosion prevention and suppression solutions.
  • Educate customers and partners on corrosion prevention, nitrogen applications, suppression integration, and system benefits.
  • Support sales and business development teams through technical presentations, demonstrations, and customer engagement.
  • Represent Potter and Safe Signal at trade shows, seminars, and industry events worldwide.
  • Collaborate with engineering, product management, and marketing teams on product launches, customer education, and continuous improvement initiatives.
  • Maintain knowledge of international industry standards, regulations, and emerging technologies.
  • Take on additional responsibilities as needed to support business objectives and team success.

Required Skills & Abilities

  • Extensive experience within the fire alarm, suppression, or life safety systems industry.
  • Strong technical knowledge of:
  • Ø Releasing panels
  • Ø Suppression systems
  • Ø Fire alarm interfaces
  • Ø System commissioning and troubleshooting
  • Proven experience in technical support, field engineering, commissioning, technical training, or technical leadership roles.
  • Experience delivering technical training to engineers, distributors, and customers.
  • Experience developing structured technical training programs or certification programs.
  • Strong presentation, communication, and public speaking skills.
  • Ability to explain complex technical concepts clearly and confidently to diverse audiences.
  • Strong problem-solving and diagnostic capabilities.
  • Comfortable working internationally across multiple regions and cultures.
  • Willingness to travel internationally on a regular basis.

The Culture

  • Build strong relationships—with teammates, partners, and customers
  • Take pride in knowing every product we build serves the purpose of protecting lives
  • Listen actively, coach frequently, and own our results
  • Foster innovation, value curiosity, and believe that experimentation is part of growth
  • Create a welcoming and inclusive space where everyone belongs
  • Take ownership of our work—quality and safety are at the core of what we do
  • Benefits That Matter
  • Employee Ownership Program – You're not just an employee—you're an owner. We share success together.
  • Generous paid time off and holidays
  • Continuous learning and development opportunities
  • Financial Wellness programs including complimentary Certified Financial Planner sessions
  • Recognition programs that celebrate individual and team wins
  • A mission-driven team that supports life-saving outcomes, every day

Location

This is a full-time position, on-site at their Portsmouth, UK location. The expected schedule is 40 hours per week, Monday through Friday, but an occasional shift in hours may be necessary to accommodate project schedules.

Our Commitment

Our client is an equal opportunities employer, dedicated to creating a workplace where all employees can thrive. They welcome applications from all suitably qualified individuals, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Reasonable adjustments will be provided for candidates or employees with disabilities.

DISCLAIMER

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this role.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Consult Group's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Consult Group's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Consult Group's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.