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Open nowPosted 81 days ago

Automotive Service Advisor - Jackie Cooper Nissan

Cooper Auto Group41 open roles

Where
Tulsa, OK, United States
Work mode
On site
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Your applicationOpen nowAutomotive Service Advisor - Jackie Cooper NissanCooper Auto Group · Tulsa, OK, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cooper Auto Group's own form.

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market. Cooper Auto Group postings stay open a median of 30 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 81 days ago

Cooper Auto Group median: 30 days open

The posting

Company Description

Cooper Auto Group is a family owned business (since 1946), and as a family, we are committed to caring for each other. We’re a customer and employee focused company that strives for excellence through our uncompromising integrity, ethics, loyalty, and commitment.

If you’re ready to be a part of an exciting team that’s committed to your success, then we encourage you to continue with this job application. You’ll find our recruiting process exceptionally streamlined, and you can expect an efficient hiring process from offer to start date. We look forward to hearing from you!

Job Description

Our Service Advisors are the center of communication for service/repair activities and the liaison between customers, managers and the technicians. Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. He/she makes sure the customer knows what repairs are needed and what repairs and maintenance are recommended. Our Advisors ensure the customer is satisfied that the vehicle will be repaired right the first time and in the shortest time possible.

The ideal candidate has a high school diploma or GED, some post-secondary automotive training or experience, at least one year of dealer-level or large facility experience, an unrestricted driver's license and a clean driving record, and a strong technical and customer service performance record. Candidates must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world-class customer service.

Qualifications

  • High school diploma or GED required
  • Post-secondary automotive training or equivalent work experience preferred
  • One year of dealer-level or large facility experience preferred
  • Imports brand experience preferred but not necessary
  • Broad scope of automotive mechanical/electrical knowledge
  • Neat, clean, and professional appearance
  • Pleasant/friendly demeanor and an outgoing personality
  • Highly professional and dependable
  • Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress
  • Excellent interpersonal skills to interact professionally with customers, vendors, and staff
  • Unrestricted driver's license and clean driving record
  • Basic computer and internet skills. Experience with CDK and/or X-Time preferred

Additional Information

Benefits for full time employees include but are not limited to: Medical, Dental, Vision, Life and AD&D, Disability, EAP, 401(k), PTO, Paid Vacation, Paid Holidays, Employee Discounts

Cooper Auto Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

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