The posting
At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.
Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.
Job Description:
Position Summary
This role offers a unique opportunity to shape tax operations across a nationwide network of taxing authorities. Serving as a strategic liaison between agencies, clients, and internal teams, the Tax Agency Management professional manages operational workflows, vendor relationships, and high-stakes escalations to ensure service continuity.A primary focus involves managing agency relationships and tax cycles across US.
Key Responsibilities
- Agency Relationship & Territory Management: Build and maintain operational relationships with taxing authorities and vendors across assigned jurisdictions proactively addressing procedural shifts and statutory updates. Complex Escalation & Parcel Research: Investigate and resolve high-priority escalations regarding parcel research, payment tracking, redemption processes, and refund reconciliation. Michigan Cycle Management: Lead operational readiness and execution for Michigan’s dual summer and winter tax cycles, navigating local municipal nuances and split-collection requirements. Tax Operations & File Procurement: Oversee the end-to-end lifecycle of agency deliverables, including tax roll/file procurement, payment processing, file intake, and timely validation. Process Improvement & Automation: Partner with technology and operational leads to enhance tax data integrity, reporting accuracy, payment disbursement, and workflow automation. Cross-Functional Subject Matter Expertise: Serve as the internal SME on regional agency guidelines, advising client-facing and operational teams to prevent process disruptions and uphold strict client SLAs.
Job Qualifications:
Required
- Property Tax / Agency Operations Experience: Proven experience working with taxing authorities, escrow/property tax servicing, parcel research, or multi-jurisdictional municipal operations. Regional Jurisdiction Knowledge: Working knowledge of statutory tax cycles and procedures across Unites States Issue Resolution & Escalations: Demonstrated track record of managing complex financial/tax reconciliations (payments, refunds, redemptions) under strict deadlines. Stakeholder & Relationship Management: Strong verbal and written communication skills suitable for negotiating and collaborating with government agencies, vendors, and cross-functional partners. Analytical & Data Skills: Proficiency in managing large data sets, reports, and tax administration platforms with high accuracy.
Preferred
- Bachelor’s degree in Business Administration, Finance, Accounting, Public Administration, or related discipline. Experience with tax automation software, loan servicing platforms, or municipal data systems.
Annual Pay Range:
55,900 - 75,400 USD
Application Window:
This opportunity is expected to remain posted through the date identified below, subject to business needs.
2026-11-12
Thrive with Cotality
At Cotality, we offer more than just a job, we provide a benefits experience designed to support your whole self. From a flexible working model to competitive time off and standout health coverage with meaningful perks and growth opportunities, our package is built to help you thrive at work and in life.
Highlights, depending on role classification, include:
- Time off: Generous PTO and 11 paid holidays, plus well-being and volunteer time off.
- Family Support: Up to 16 weeks of fully paid parental leave and a baby stipend.
- Health: Multiple medical plan options with mental health and wellness support offerings.
- Retirement: 401(k) with company match and vesting after one year.
- Financial Perks: $400 annual well-being stipend and tuition assistance up to $5,250.
- Extras: Recognition Rewards, Referral bonuses, exclusive discounts and more!
Cotality is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. Cotality maintains a Drug-Free Workplace.
Cotality is fully committed to a work environment that embraces everyone’s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support and recognize our differences.
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