The posting
About the Role
Our client, an established food manufacturer in Singapore, produces sauces, pastes, soups and customized food products for business customers. They also work with customers on recipe customisation and manufacture products under their own brands.
The role focuses on customer servicing, understanding product requirements and coordinating with internal teams to deliver responsive service. You will also identify opportunities to introduce suitable products and grow the existing relationship.
Key Responsibilities
- Manage an assigned key customer account, handling enquiries, product requirements, quotations and follow-ups.
- Coordinate with Production, Procurement, Logistics and QA teams to ensure timely order fulfilment and resolve product or delivery issues.
- Arrange product samples, tasting sessions and presentations.
- Conduct customer visits to understand operational needs and identify suitable products and account growth opportunities.
- Monitor product usage and account performance, and prepare reports.
Requirements
- Diploma or Degree in Business, Marketing, Food Science, Hospitality or a related discipline.
- 2–4 years of relevant experience in account servicing, customer relationship management, sales support or key account management.
- Experience in food manufacturing, foodservice, FMCG or hospitality is an advantage.
- Strong customer service, communication and coordination skills.
- Proactive and organized, with good problem-solving and follow-up abilities.
- Proficient in Microsoft Office, particularly Excel and PowerPoint.
We regret to inform you that only shortlisted candidates will be notified.
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Yong Seng Khoon (SK)
Registration Number: R26162582
EA License Number: 18C9027



