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Open nowPosted 6 days ago

CX Experience Advisor

Cornbread Hemp®4 open roles

Where
Louisville, Kentucky, United States
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Your applicationOpen nowCX Experience AdvisorCornbread Hemp® · Louisville, Kentucky, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cornbread Hemp®'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.0% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 8.0%7 days
  4. 15.0%14 days
  5. 34.2%30 days
This job: posted 6 days ago

The posting

Location: Hybrid or Remote (U.S.)

Starting Pay: $20 per Hour

The Role

As a Customer Experience Advisor, you will be the first point of contact for customers, assisting with inquiries, order management, and product knowledge. This entry-level role will provide you with the opportunity to learn about our products and grow your expertise while helping our customers achieve their wellness goals with Cornbread Hemp products.

Who You Are

You thrive in a fast-paced environment and have a passion for helping others. You’re dependable and take pride in providing excellent service. Your ability to remain adaptable and accountable as we expand is essential. You possess a growth mindset and are eager to contribute to the team and Cornbread Hemp’s mission of improving wellness.

What You’ll Do

● Respond to customer inquiries via phone, email, and chat.

● Provide accurate product knowledge and assist with order placements, returns, and product-related questions.

● Assist customers with managing their accounts and subscriptions.

● Maintain secure, accurate records of customer interactions.

● Collaborate with other teams to resolve customer issues.

● Stay informed on product knowledge, industry trends, and company policies.

Skills and Experience

● 0-2 years of customer service or retail experience.

● Strong communication and problem-solving skills.

● Ability to multitask and work efficiently in a fast-paced environment.

● Empathy-driven approach to customer interactions.

● Knowledge of CBD products is a plus but not required.

What We Offer

● Health, dental, and vision benefits

● Paid time off

● 401(k) plan

● Employee discount and $75 per month stipend for CBH products

● Opportunities for professional growth and development

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One press. We do the rest.

  1. A CV for this posting

    Written against Cornbread Hemp®'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Cornbread Hemp®'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Cornbread Hemp®'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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  • Who got the interview, and who heard nothing

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