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Open nowPosted 114 days ago

Employee Collection Team Zürich - ref. 1068

cornerbancasa13 open roles

Where
Wallisellen, Zürich, Switzerland
Work mode
Hybrid
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Your applicationOpen nowEmployee Collection Team Zürich - ref. 1068cornerbancasa · Wallisellen, Zürich, Switzerland

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on cornerbancasa's own form.

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 114 days ago

The posting

We are looking for a motivated and customer-oriented professional to join our team in a dynamic and growing environment. The ideal candidate is eager to develop their skills in client relationship management and credit recovery, combining strong communication abilities with empathy and a solution-driven approach. This role offers the opportunity to work closely with clients, negotiate sustainable payment solutions, and contribute to maintaining positive and professional relationships even in sensitive situations.

Key Responsibilities:

  • Phone contact with clients for credit management and debt recovery
  • Active listening to clients’ situations and identification of sustainable payment solutions
  • Negotiation of repayment plans and monitoring of agreed arrangements
  • Management and updating of cases in internal systems
  • Collaboration with the team to monitor open positions
  • Maintaining a professional and empathetic approach even in sensitive situations
  • Commercial training (commercial apprenticeship or equivalent qualification)
  • Native German and good knowledge of English
  • Excellent communication skills and strong customer listening abilities
  • Aptitude for managing customer relationships over the phone
  • Empathy, mediation skills, and solution-oriented mindset
  • Attention to detail and organizational skills
  • Team spirit and reliability Ideal profile
  • Young, motivated person eager to grow professionally
  • Ability to remain calm and professional even in difficult conversations
  • Team-oriented attitude and collaborative mindset
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