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Open nowPosted today

ASSISTENTE DE RETENÇÃO JUNIOR | SAÚDE SUPLEMENTAR - CLT

CORPORE ADMINISTRADORA DE BENEFICIOS DA SAUDE - EIRELI

Where
Barueri, SP, Brasil
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Your applicationOpen nowASSISTENTE DE RETENÇÃO JUNIOR | SAÚDE SUPLEMENTAR - CLTCORPORE ADMINISTRADORA DE BENEFICIOS DA SAUDE - EIRELI · Barueri, SP, Brasil

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on CORPORE ADMINISTRADORA DE BENEFICIOS DA SAUDE - EIRELI's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted today

The posting

VENHA FAZER PARTE DA CORPe SAÚDE!

Somos uma administradora de benefícios que atua no segmento de saúde suplementar, conectando operadoras, entidades de classe e beneficiários para oferecer soluções que atendam às diferentes necessidades dos nossos clientes.

Responsabilidades:

Atendimento ao cliente com foco em retenção e fidelização;

Negociação e apresentação de condições comerciais;

Análise do perfil e do comportamento do cliente;

Registro, acompanhamento e atualização dos atendimentos;

Interface e colaboração com as demais áreas da empresa;

Atualização contínua sobre produtos, serviços e condições comerciais.

Atender clientes que manifestem intenção de cancelamento;

Identificar os principais motivos de insatisfação e propor soluções adequadas;

Oferecer alternativas, benefícios e condições comerciais com foco na retenção e fidelização do cliente;

Apresentar ofertas especiais, planos personalizados ou descontos, quando aplicável, visando evitar o cancelamento;

Realizar renegociações contratuais, quando aplicável;

Analisar o histórico de utilização, interações e reclamações do cliente para personalizar a abordagem de retenção;

Registrar e atualizar as interações nos sistemas de CRM e demais ferramentas utilizadas pela empresa;

Acompanhar os prazos de retorno e o cumprimento dos compromissos assumidos com o cliente;

Atuar em conjunto com áreas como SAC, Vendas, Pós-Venda e Financeiro na resolução de pendências que possam contribuir para o cancelamento;

Identificar e sinalizar padrões e causas recorrentes de insatisfação, contribuindo para a melhoria dos processos de retenção.

Sinalizar padrões ou causas recorrentes de insatisfação.

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    Written against CORPORE ADMINISTRADORA DE BENEFICIOS DA SAUDE - EIRELI's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on CORPORE ADMINISTRADORA DE BENEFICIOS DA SAUDE - EIRELI's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    CORPORE ADMINISTRADORA DE BENEFICIOS DA SAUDE - EIRELI's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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  6. The interview in your calendar

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