Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 12 hours ago

Team Leader, Front Office, Costa Navarino Residences (2027)

Costa Navarino

Where
Pilos, Messenia, Greece
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowTeam Leader, Front Office, Costa Navarino Residences (2027)Costa Navarino · Pilos, Messenia, Greece

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Costa Navarino's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted 12 hours ago

The posting

Be Part of Our Story. Grow with Us.

Costa Navarino is a sustainably driven destination in Messinia, on the southwest coast of the Peloponnese, where people, nature, heritage and community come together to create meaningful experiences. Respect for the region, its people and its natural environment is at the heart of everything we do.

Home to four 5-star resorts, The Romanos, a Luxury Collection Resort, The Westin Resort, Costa Navarino, W Costa Navarino and Mandarin Oriental, Costa Navarino, the destination also brings together four signature golf courses, more than 40 restaurants and bars, over 50 retail shops and services, three spa centres, a collection of luxury villas for private ownership, Navarino Agora and a wide range of sporting, cultural and outdoor experiences.

This diversity creates opportunities across many areas of expertise, where associates can grow professionally, broaden their experience, and contribute to the continued evolution of the destination.

We are looking for a Team Leader, Front Office to join our team. In this role, you will have the opportunity to contribute, learn and grow while helping shape the experiences and impact we create across Costa Navarino.

In this position, you will lead the integrated Front Office and Concierge function for the Residences, ensuring a seamless and personalized experience for owners, tenants and guests from pre-arrival through departure. You will oversee daily operations, support and develop the Guest & Owner Liaison team, monitor service delivery and act as a key escalation point for complex guest, owner, billing and service matters.

Responsibilities

  • Lead the daily operation of the Guest & Owner Liaison function, ensuring effective coverage and consistent service standards.
  • Supervise and support Guest & Owner Liaison Agents across pre-arrival, arrival, stay and departure.
  • Oversee arrival and departure preparation, including special requests, check-in, orientation and check-out.
  • Ensure concierge services and owner, tenant and guest requests are handled accurately and efficiently.
  • Oversee housekeeping, maintenance, pest control, amenities and other residence-related requests through to completion.
  • Handle escalated complaints and service-recovery situations, coordinating with the relevant teams when required.
  • Oversee PMS accuracy, guest profiles, postings, charges, security deposits and billing follow-up.
  • Coordinate with resort teams and support team training, coaching, handovers and continuous service improvement.

Requirements

  • Diploma or degree in Hospitality, Tourism, Business Administration or a related field is preferred; equivalent experience may be considered.
  • 2–3 years of relevant hospitality experience, preferably in a supervisory or team-lead role.
  • Previous experience in Front Office, Concierge, Guest Relations, luxury hospitality or serviced residences; owner relations experience is an advantage.
  • Strong knowledge of PMS. Opera knowledge is highly preferred.
  • Strong knowledge of Front Office, Concierge and Guest Relations operations, including billing, postings and security-deposit procedures.
  • Strong leadership, team coordination and coaching skills, with a focus on owner and guest satisfaction.
  • Excellent communication, organization and problem-solving skills, with strong attention to detail and the ability to work under pressure.
  • Fluent English; Greek and additional languages are an advantage. Good computer literacy and ability to work effectively across departments.

Benefits

What We Offer:

  • Private Medical Plan
  • Accommodation in the vicinity of Costa Navarino (for eligible associates)
  • Meals Provided On-site
  • Uniform & Laundry Service (where applicable)

Personal & Professional Growth:

  • Ongoing Training & Development Opportunities
  • Opportunities for Task Force Assignments at Marriott Hotels Abroad
  • Experience in a Multicultural & International Work Environment

Wellbeing & Perks:

  • Use of Costa Navarino Facilities (subject to internal policies)
  • Access to the Support Room - Online Wellness Platform
  • Recognition & Wellbeing Initiatives
  • Employee Discounts & Associate Benefits at Marriott Hotels Worldwide

Ready to be part of our story? We would love to hear from you.

Apply today and grow with us at Costa Navarino.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Costa Navarino's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Costa Navarino's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Costa Navarino's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.