The posting
At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.
Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.
Job Description:
We are seeking a Customer Acquisition Specialist who is a natural communicator and thrives in a fast-paced, sales-driven environment. You love helping customers find the right solution and take pride in delivering value with every interaction.
As a specialist in this role, you play a vital role in growing Cotality’s client base by engaging with prospective customers and introducing them to our suite of solutions. You’ll manage a blend of inbound and outbound sales activity, working closely with Account Management, Customer Success, and Sales teams to qualify opportunities and guide potential clients through the early stages of their journey.
If you are motivated, detail-oriented, and stay calm under pressure while managing a pipeline with confidence, we want to hear from you.
What You Will Be Doing:
- Engage with prospective customers across phone, email, and digital channels.
- Manage and nurture your own sales pipeline using CRM and lead management tools.
- Qualify leads through needs-based conversations to ensure a strong solution fit.
- Provide tailored product information, pricing guidance, and demonstrations to support purchasing decisions.
- Ensure timely and accurate follow-up on all lead opportunities and capture customer information.
- Collaborate with internal teams to ensure a smooth hand-off and onboarding experience for new clients.
- Deliver strong results aligned with sales, quality, and customer service KPIs.
Job Qualifications:
Essential:
- 1+ years of experience in a customer-facing sales or success role.
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and CRM systems like Salesforce.
- Strong written and verbal communication skills with excellent organisational and time management skills.
- A proactive mindset with the motivation to achieve and exceed sales targets.
- Comfort with learning new systems and managing a sales pipeline.
Preferred:
- Relevant certifications or study in Business, Sales, and/or Account Management.
- Industry knowledge of real estate, construction, or PropTech.
- Call center, B2B, or tech experience.
Why Join Cotality?
Cotality has a culture of collaboration- we champion ownership, initiative and leadership! To support your whole self, our benefits are built to help you thrive at work and in life.
- In addition to modern offices across Australia and New Zealand, our hybrid working model provides you with the opportunity for flexible working conditions that work best for you and the business;
- 10 half days of Wellbeing leave each year to help you recharge and access to our Employee Assistance Program;
- $600 AUD annual wellbeing allowance for gym memberships, wellness apps, ergonomic gear and more;
- Generous Parental leave offering, $750 AUD in Baby Bucks and our peer recognition turned into rewards program - Bravo!
- Free subscription to the Calm app as well as other mindfulness tools, online health and nutrition courses;
- Complimentary access to Australia’s most comprehensive property research platforms including RP Data and exclusive employee-only market updates and access to the industry’s best property experts;
- Two community and volunteer leave days each year to support meaningful causes and our charity partners.
Cotality's Diversity Commitment:
Cotality is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone’s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support and recognize our differences.
Equal Opportunity Employer Statement:
Cotality is proud to be an Equal Opportunity Employer, committed to fostering a diverse, inclusive, and respectful workplace across Australia and New Zealand. We recruit, hire, train, and promote individuals based on merit, qualifications, and business needs, without regard to race, ethnicity, colour, national origin, citizenship, religion, sex, sexual orientation, gender identity, age, marital or family status, disability, or any other characteristic protected by applicable laws. We are committed to providing equal employment opportunities and maintaining a drug-free workplace free from discrimination, harassment, and bullying.
Please apply on our website for consideration.
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