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Open nowFirst seen 5 hours ago

F&B Manager

Cotton House12 open roles

Where
Cleveland, MS
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Your applicationOpen nowF&B ManagerCotton House · Cleveland, MS

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The clock on this job

Early applications get read.

9.0% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.8%1 day
  2. 3.9%3 days
  3. 9.0%7 days
  4. 15.5%14 days
  5. 34.0%30 days
This job: first seen 5 hours ago

The posting

Job Title: Food & Beverage Manager

Department: Food & Beverage Reports To: Director of Food & Beverage Effective Date: October 13, 2026 Status: Full-Time, Hourly

Position Summary

The Food & Beverage Manager assists in overseeing daily restaurant and bar operations (Staple Food & Drink and Bar Fontaine). This role ensures consistent service execution, team performance, guest satisfaction, and adherence to brand standards. The Manager acts as a hands-on leader—supporting staff training, maintaining floor presence during service, monitoring cost control procedures, and fostering an elevated guest experience aligned with Cotton House hospitality standards.

Key Responsibilities

Operational Management

  • Oversee day-to-day operations of assigned outlets (Staple Food & Drink, Bar Fontaine, In-Room Dining, and Banquets as assigned).
  • Support pre-shift briefings, floor assignments, and staff communication to ensure smooth service flow.
  • Maintain proper side work, setup, and closing duties in accordance with outlet checklists and SOPs.
  • Monitor guest satisfaction through table visits and real-time feedback resolution.
  • Coordinate with culinary, bar, and management teams to ensure seamless food and beverage service.

Leadership & Training

  • Serve as a role model for team members by demonstrating professional demeanor, grooming, and guest engagement.
  • Assist in onboarding and training of new staff following established training programs.
  • Conduct ongoing performance coaching and corrective action when necessary.
  • Ensure team compliance with safety, sanitation, and service standards.
  • Promote teamwork, morale, and communication across departments.

Financial & Administrative Responsibilities

  • Support daily sales and labor reports; monitor performance against goals.
  • Assist in controlling beverage and food costs through proper portioning, waste reduction, and upselling initiatives.
  • Ensure accurate cash handling and end-of-day reconciliation procedures.
  • Participate in monthly inventory counts and input of outlet requisitions.
  • Support scheduling, labor forecasting, and time management accuracy.

Guest Experience & Service Standards

  • Maintain Marriott Tribute Portfolio brand service standards and Forbes service expectations.
  • Address guest complaints promptly and professionally; document incidents when necessary.
  • Ensure all menus, POS items, and signage are current and accurate.
  • Partner with management on outlet promotions, special events, and local collaborations.

Qualifications

  • Minimum 2 years of Food & Beverage experience (hotel or upscale restaurant preferred).
  • Strong leadership and interpersonal skills with the ability to motivate and manage teams.
  • Excellent communication, organizational, and problem-solving abilities.
  • Knowledge of Toast POS, 7shifts scheduling, and Quore or equivalent hotel systems preferred.
  • Must possess or obtain ServSafe Food Handler and Alcohol Certifications.

Physical Requirements

  • Ability to stand or walk for extended periods (8+ hours).
  • Lift, carry, or move up to 30 pounds as needed.
  • Work flexible hours, including nights, weekends, and holidays.

Core Competencies

  • Leadership Presence & Professionalism
  • Accountability & Integrity
  • Communication & Guest Engagement
  • Team Development & Mentorship
  • Financial Awareness & Cost Control
  • Adaptability in a Dynamic Environment
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