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Open nowPosted 50 days ago

Hotel Carmichael - Night Auditor

Coury Hospitality404 open roles

Where
Hotel Carmichael, 1 Carmichael Square, Carmel, Indiana, United States of America
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Your applicationOpen nowHotel Carmichael - Night AuditorCoury Hospitality · Hotel Carmichael, 1 Carmichael Square, Carmel, Indiana, United States of America

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Coury Hospitality's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 50 days ago

The posting

POSITION SUMMARY: This is a highly visible role which has a direct impact on creating the guest experience. Welcomes and accommodates guests, visitors and staff in a warm and courteous manner. Oversees the guest registration and check-out process. Promotes hotel services and amenities and provides helpful information.   RESPONSIBILITIES:

Providing quality guest service to all of our guests and visitors. Perform all duties toward the goal of maximizing guest service. Greet guests who have made advance reservations register them in an efficient and friendly manner. Greet visitors who are looking for accommodations and attempt to meet their needs. Acquaint guests with services available in the area. Accurately following accounting procedures. Answers external and internal telephone calls taking and delivering messages as needed. Acts as the reservation attendant. Answer questions and give out accurate, helpful information. Run various end of day reports and reconcile information from various systems. Adhere to all department and Company policies and procedures. Ensure guest security by the proper handling of guest keys. Properly handle lost and found items. In the event of inclement weather, will be required to remain on sight and on duty until replaced. Perform other duties as assigned.

  KNOWLEDGE, SKILLS AND ABILITIES:

Able to be alert and function during night shift 11 PM to 7 AM. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone. Strong customer-relation skills with a total commitment to guest satisfaction. Must be a "people-person" who thrives on public contact. Ability to deal with guests when they are angry or upset. Professional appearance and mannerism. Knowledge of computer keyboard and printer operation. Ability to accurately and efficiently input information into computer systems. Previous cashier experience/ Basic accounting skills. Ability to work quickly and thoroughly when under pressure. Knowledge of hotel facilities and features. Ability to attend to more than one task at a time. Ability to maintain excellent attendance and punctuality.

  EXPERIENCE:

Customer Service experience preferred.

  PHYSICAL DEMANDS:

Must be able to stand for long periods of time. May include crowded office setting or “close quarters”.

General office environment with limited physical activity.

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

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